BancorpSouth Bank
-
3401 Colonnade Pkwy
Birmingham, AL 35243 - (205) 967-4691
Hours
Chamber Rating
-
J K
I was really disappointed with the service I received on Monday, March 29th at about 4:50 PM. I stopped by to break a $100 bill for a coworker that needed it for work purposes. The only teller that was working inside at that date and time told me that she could not assist me if I do not have an account. I told her that I personally do not have an account, but the company for which I am employed has an account...A BIG account as a matter of fact. She didn't even bother asking what company I worked for and declined my request. I realize that it can be frustrating when customers come into any establishment 10 minutes before closing, but how long does it take to verify company information and make change for $100? I am letting you know of this situation for training purposes, not to hurt someone's career/job. Please have your team do their due diligence and ask follow up questions so that they can better serve your clientele. It would have been incredibly helpful and saved me a lot of time and energy. Thank you.
Apr 23rd, 2021 -
Kathryn Foley
Feb 1st, 2021
Contact Info
- (205) 967-4691
Payment Methods
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for BancorpSouth Bank?
A The phone number for BancorpSouth Bank is: (205) 967-4691.
Q Where is BancorpSouth Bank located?
A BancorpSouth Bank is located at 3401 Colonnade Pkwy, Birmingham, AL 35243
Q What is the internet address for BancorpSouth Bank?
A The website (URL) for BancorpSouth Bank is: http://BXS.COM
Q Is there a key contact at BancorpSouth Bank?
A You can contact Lyn Cook at (205) 967-4691.
Q What days are BancorpSouth Bank open?
A BancorpSouth Bank is open:
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Q How is BancorpSouth Bank rated?
A BancorpSouth Bank has a 3.5 Star Rating from 2 reviewers.
Hours
Related Categories
Ratings and Reviews
BancorpSouth Bank
Overall Rating
Overall Rating
( 2 Reviews )J K on Google
I was really disappointed with the service I received on Monday, March 29th at about 4:50 PM. I stopped by to break a $100 bill for a coworker that needed it for work purposes. The only teller that was working inside at that date and time told me that she could not assist me if I do not have an account. I told her that I personally do not have an account, but the company for which I am employed has an account...A BIG account as a matter of fact. She didn't even bother asking what company I worked for and declined my request. I realize that it can be frustrating when customers come into any establishment 10 minutes before closing, but how long does it take to verify company information and make change for $100? I am letting you know of this situation for training purposes, not to hurt someone's career/job. Please have your team do their due diligence and ask follow up questions so that they can better serve your clientele. It would have been incredibly helpful and saved me a lot of time and energy. Thank you.
Kathryn Foley on Google
Overall Rating
Overall Rating
( 2 Reviews )Write a Review
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