Elmendorf Flower Shop

The woman on the phone was so rude. Seriously, you work in customer service. Figure it out.
Jun 1st, 2019

The rest of the year, they are a prompt and responsive flower shop, with a variety of fairly priced options and attentive employees. Valentine's day though? They are insulting, unorganized and overworked. My one week pre-ordered, day before bouquet was but ready. The flowers themselves were lovely at least.
Oct 9th, 2018

Jul 2nd, 2018

I ordered a specific bouquet on behalf of my brother for their anniversary surprise, and they delivered a totally different product. I could tell my sister-in-law was disappointed as she receives Red Roses with baby's breath every year from my brother and this place just broke the chain. We tried returning the product, and We get insulted with "whatever" from the manager who claims she "IS the boss", then finally called her real boss whom I discussed the issue with. I've travelled across the globe and this is the worst customer service, worst manager, and worst experience I have encountered. It's a shame they hire an unworthy, unqualified, and unprofessional manager/"boss" to run this site. I would suggest to replace or fire this so called "manager", you're not getting great reviews anyway, and I guarantee, she's not planning to make it better anyway.
Mar 24th, 2018

My co worker and I were looking for a flower arrangement for someone in our department who had lost a family member. I picked one online, a sympathy basket, for $53. I decided to go directly to the shop to order the arrangement since I was in the area. When I show the lady the arrangement with the price on the picture she tells me that’s not accurate because they charge a separate charge for the basket to hold the flowers and basically it would be around $100 for what I saw online on their website. She assured me that I would be able to get an arrangement that looks very similar but she would put in a vase instead to make it look bigger like the picture for around $60. Once the arrangement was delivered it was so small I was embarrassed. It seemed like a bait and switch kind of situation. I would not order from them again.
Feb 22nd, 2018