Ninilchik Family Dentistry

What a wonderful office! Staff is so friendly and knowledgeable. Whatever your dental needs may be, this is the place to go.
Mar 30th, 2022

Dr Zubek was amazing with our daughter. She was kind and patient and worked very well with her.
Jul 25th, 2021

I am very pleased with the care and attention to detail I have received while using Ninilchik Family Dentistry.
Jun 3rd, 2021

Clean, professional, efficient and thats just the front office. Dr. ZZ and her team are the best in Alaska!
Jul 11th, 2018

I don't normally write bad reviews, as I have worked in customer service and know how it is. However this situation was so disgusting and out of line I had to post. I have never in my life felt so ashamed and helpless. I saw ZiZi last May and while my husband and son had a horrible experience, mine was all right. "My 16 year old son's words exactly were "She is a man hater mom!") My husband said she talked down to him and admonished him for choices our 16 year old was making with his teeth. While as parents it is our responsibility to teach them proper dental hygiene, what am I supposed to do with a over 6ft tall teenager who won't brush??? Pin him down and make him brush his teeth?! No it is much better to belittle a father who is trying to get his son help? Or make it so my son does not ever want to go to the dentist again, because she did that on both counts. Ok, got sidetracked there, but let's bring it back to why I am writing this review. I had some previous work that was done by her, as I said, my experience was much better than my husband's, although I thought it weird she got really preachy about politics and actually the information she was spouting was all false, I researched it, so a bit weird. I was supposed to come in and get the work finished, actually her exact words were "I will look at your case and see how we can get a bridge." I missed that ONE appointment. Fast forward to now one tooth chipped so I scheduled and appointment, telling the receptionist that it hurt but not emergency, I didn't want to be squeezed in, it wasn't that bad. She got me in the next day. I show up to my appointment and the assistant says the tooth was scheduled for a root canal and looks at me expexctantly...I have no clue what she is talking about as a root canal was never discussed, not once. Dr ZiZi comes in and looks at my chart, and brings up my ONE previously missed appointment, not my tooth or any of my care. When I try to explain, she just looks at paperwork obviously frustrated, i try to re explain to her what I have been through the last year and that I was sorry...and reminded her (because we talked about this extensively at my last visit, which none of that info was written on my chart...just that I had missed my appointment) that because of a traumatic experience I had as a teen, dentist are a huge fear for me. She cuts me off, "well, that was the past...what do you want me to do?" Now this was not just the words but the disgusted tone with which she used. I was shocked...I am not a dentist she is. "I don't, know, I just dont want it to hurt anymore, but maybe you are not the right fit for me..." Now her tone turns even more snotty, "well do you want me to fit you for dentures?!" Out of the blue?!? We had never discussed dentures EVER and I don't need them!!! What the heck? At that point I stood up and started gathering my few things, had not said a mean or angry word, but I am sure I am obviously upset I am sure, but not violent or hurtful in any way! Without even looking at me she kicks me out of her office. For what? First I was already leaving, peacefully. I wasn't slamming stuff or yelling. For what??? For Nothing!? I have never been so humiliated in my life and the pain is still there, so now I am worse off than I was before. There were other clients in there that heard her talk to me like this! I am not sure what is wrong with her, she did come highly recommended, but a professional should not treat people like this, and if this is what she thinks is professional or acceptable behavior, she is wrong. Disgusting! I will be reporting her to every possible place I can!
Sep 16th, 2017