Courtyard by Marriott Phoenix Mesa Gateway Airport

Bernadette Kilroy _{on Google}

Apr 11th, 2024

very helpful

Vincent Colosimo _{on Google}

Apr 5th, 2024

Very clean, comfortable beds, helpful staff. Parking fee is ridiculous.

Alyssa Pham _{on Google}

Apr 5th, 2024

Rooms were fine. Service at the cafe in the lobby was subpar. Lack of urgency with a line. After 10 minutes, I left. Then I returned later at 11am to sit in the lobby/cafe to do work only to be told that it was closed for cleaningat 11am

Keron Fulmore _{on Google}

Mar 27th, 2024

I stayed March 19 thru March 22.
I let the person at the desk know that the heat was not working in my room. The room was cold. He said that I had to wait until the next morning because they were book for the night. He would have let the manager know in the morning. I talked to the manager the next morning and was told that maintenance would look at the heater. No one came to my room. I talk to the same guy about the heat. He said that day shift should have move me to another room and there was no room again for him to move me to. I gave me a tiny heater. I don't try to bring to anyone attention anymore because it seemed like they just didn't care that a customer had an issue
Rooms: Room was cold at night

Lauren Winters _{on Google}

Mar 27th, 2024

Had an awful experience at this hotel.
Groups of children from sports leagues left unattended in workout rooms throwing equipment around.
Alerted main desk because we were concerned about the children getting hurt or breaking something and the manager on duty did absolutely nothing.
Also had a terrible experience in the pool with groups of boys throwing balls and hitting my 2 year old daughter and laughing. Parents did absolutely nothing.
We have stayed at Marriotts all over the country and never had such a rude experience. Do not stay here with small children or to relax away from large groups of rude children and drunk parents ignoring their children. We were in town for a declining elderly family member and it was not the environment we needed to be in.
When my mother asked the boys to stop throwing medicine balls around and goofing around they laughed at her and their father called her fat.
ABSOLUTELY HORRIBLE. This location needs to find better management that will step in when guests are being rude and unsafe.
ALWAYS CROWDED WITH UNSUPERVISED PRETEEN SPORTS LEAGUES.
Noteworthy details: Unsupervised groups of boys constantly from sports tournaments. Unresponsive management.