Gosnell Water Association

Always friendly & good service. Bills are a lot lower than Blytheville water co but have been on the rise for the past year & no explanation. I don't personally know the ppl running the GOSNELL Water Co but have heard bad stories which is a concern. So I can't comment about them. Just Bill increasing for no reason & no explanation. Maybe NEW MANAGEMENT NEEDS TO BE DONE & SOON!!!
Jul 31st, 2017

I am writing this to bring to your attention the unfair and deceptive practices of the Gosnell Water Association. The complaints for extremely high water bills are continuously on the rise. Amidst these complaints, the Gosnell Water Association has recently installed video surveillance, that too without any warning. There has been no public notice, to tell the people that they are being recorded. Basically, it’s a setup by the company to file harassment charges and to cover up complaints. I have been a resident of Gosnell for the past 5+ years. I have complained not once, but numerous times about extremely high water bills. Below, is a detailed account of the complaints I made and the ambiguous and unacceptable replies that I got in return. Honestly, I’m tired of the poor customer service, humiliation and disrespect from Barbara Pate. I would also like to bring into notice the nepotism here, on part of Barbara and Johnny Pate. She uses his position to intimidate the consumers .I’m sure all of Gosnell Arkansas Consumers can vouch for the rude antics of Barbara Pate and would label her behavior as unethical and unacceptable. The continuous influx in water bills with no logical explanation is hurting the consumers and is taking away their hard earned money. There is so much anger, that complaints are now titled as “harassment”. The police is being called. The Gosnell Water Association has become the consumer’s worst enemy. I would like to ask only one question: Where were the cameras when consumers would complain to the office manager, Barbara Pate and the response would be "Call your landlord, your toilet is leaking", "You have a pool" and “My husband is the manager, owns the water company and has worked for the water company for 13 years?” First and foremost, I didn't ask about her husband and wouldn't even know they were married until the statement “My husband is the manager, owns the water company and has worked for the water company for 13 years". I clearly had questions/concerns about my bill not her personal life Also, I would like to correct her here. You do not own the company. Barbara Pate’s husband is the general manager and she's the office manager. They both are employed by The Gosnell Water Association - A Public Service for Consumers! Why are consumers billed a standard rate of 2,500 gallons of water each and every month regardless if consumed?? DECEPTIVE Marketing #FTC #BBB #AttorneyGeneral #NEWS #gosnellwaterassociation $35 Dollar late fees $50 Reconnect fee Please request, media coverage and investigative news to attend water board meeting every second Monday of the month 6:30 PM Gosnell Arkansas . Next, meeting July 13 2015 at 6:30 pm Gosnell Arkansas
Dec 12th, 2014