Alford's Carpet One Floor & Home

Alford's Carpet One Floor & Home

Chamber Rating

Verified Member
4.4 - (62 reviews)
50
3
0
3
6
Read Our 62 Reviews

Chamber Rating

Verified Member
4.4 - (62 reviews)
50
3
0
3
6
  • Janice Cannon

    We love our new floors and bath/shower tile! The install teams were professional and did a great job. While there was an issue with the tile work Alfords resolved the problem and took good care of us. Great quality products and installation!
    Apr 2nd, 2024

  • Alexis Brown

    We contacted Alfords about a flooring solution in our business. We were in a bit of a time crunch on the project and Alfords went above and beyond to meet that time crunch! Austin came right out to measure and provided samples. He got back to me super quick with any questions. From start to finish, we were done in a few weeks and we are so happy with our new commercial carpet. Cant wait for the next phase of our project and we will certainly be calling Aflords for that one as well. Thanks Alford's team!
    Apr 1st, 2024

  • Cindy McKinney

    Liz and her team did an excellent job ensuring that our carpet installation went smoothly. I would highly recommend Alfords for all your flooring needs.
    Mar 27th, 2024

  • carol justice

    My home looks so beautiful now after having Alford's Carpet One install new luxury plank flooring. Robert was the installer and I cannot say enough about his professionalism and skill during the installation. The product is of such good quality and has a beautiful finish. I would highly advise anyone needing new flooring contact Alford's for a free estimate.
    Feb 26th, 2024

  • Karson Brouwer

    Horrible experience with Kelly! We was super excited to shop at the new location on Rogers ave in fort smith. We wanted to get new carpet in the house & she treated us with the worst customer service Ive ever had in my life! Acted like it was a HUGE deal to show us carpet (to do her job) when we ask the most simple questions anyone would ask she would get upset & made us feel super uncomfortable. I would give her sales experience a ZERO if I could have! Needless to say we walked out. Carpet Cabin is way better!
    Feb 1st, 2024

Read Our 62 Reviews

About
Alford's Carpet One Floor & Home

Alford's Carpet One Floor & Home is located at 1020 Lexington Avenue in Fort Smith, Arkansas 72901. Alford's Carpet One Floor & Home can be contacted via phone at (479) 668-3793 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Alford's Carpet One Floor & Home?

A The phone number for Alford's Carpet One Floor & Home is: (479) 668-3793.


Q Where is Alford's Carpet One Floor & Home located?

A Alford's Carpet One Floor & Home is located at 1020 Lexington Avenue, Fort Smith, AR 72901


Q What is the internet address for Alford's Carpet One Floor & Home?

A The website (URL) for Alford's Carpet One Floor & Home is: http://alfordscarpetonefortsmith.com


Q How big is Alford's Carpet One Floor & Home?

A Alford's Carpet One Floor & Home employs approximately 20+ people.


Q How is Alford's Carpet One Floor & Home rated?

A Alford's Carpet One Floor & Home has a 4.4 Star Rating from 62 reviewers.

Ratings and Reviews
Alford's Carpet One Floor & Home

Overall Rating

Overall Rating
( 62 Reviews )
50
3
0
3
6
Write a Review

Janice Cannon on Google

image We love our new floors and bath/shower tile! The install teams were professional and did a great job. While there was an issue with the tile work Alfords resolved the problem and took good care of us. Great quality products and installation!

Business Response on Google Apr 2nd, 2024
Janice, thank you for the five-star rating! We appreciate you sharing your experience with our installation teams and products. It's good to know that any concerns were addressed to your satisfaction. Your feedback is valuable to us, and we anticipate the opportunity to assist you again in the future.

Alexis Brown on Google

image We contacted Alfords about a flooring solution in our business. We were in a bit of a time crunch on the project and Alfords went above and beyond to meet that time crunch! Austin came right out to measure and provided samples. He got back to me super quick with any questions. From start to finish, we were done in a few weeks and we are so happy with our new commercial carpet. Cant wait for the next phase of our project and we will certainly be calling Aflords for that one as well. Thanks Alford's team!

Business Response on Google Mar 28th, 2024
Alexis, thank you for the five-star rating! We appreciate you taking the time to share your experience with us. We're thrilled to know our team was able to professionally and quickly assist you in finding a quality flooring solution. We greatly appreciate your trust in us and we are eager to support you in the next phase of your project.

Cindy McKinney on Google

image Liz and her team did an excellent job ensuring that our carpet installation went smoothly. I would highly recommend Alfords for all your flooring needs.

Business Response on Google Mar 29th, 2024
Cindy, thank you for the five-star rating! We appreciate your positive feedback. It's wonderful to hear about the positive installation experience you had with Liz and our team. Your recommendation means a lot to us, and we are excited to assist with all your future flooring needs.

carol justice on Google

image My home looks so beautiful now after having Alford's Carpet One install new luxury plank flooring. Robert was the installer and I cannot say enough about his professionalism and skill during the installation. The product is of such good quality and has a beautiful finish. I would highly advise anyone needing new flooring contact Alford's for a free estimate.

Business Response on Google Feb 29th, 2024
Carol, thank you for the five-star rating! We are glad to hear that you are pleased with the new luxury plank flooring and the professionalism of our installer, Robert. We strive to deliver high-quality products and services. Thank you for your recommendation and hope you enjoy your new floors for years to come.

Karson Brouwer on Google

image Horrible experience with Kelly! We was super excited to shop at the new location on Rogers ave in fort smith. We wanted to get new carpet in the house & she treated us with the worst customer service Ive ever had in my life! Acted like it was a HUGE deal to show us carpet (to do her job) when we ask the most simple questions anyone would ask she would get upset & made us feel super uncomfortable. I would give her sales experience a ZERO if I could have! Needless to say we walked out. Carpet Cabin is way better!

Business Response on Google Jan 16th, 2024
Karson, we're sorry to hear that you had a less than satisfactory experience in our showroom. Our goal is to always provide exceptional customer service, and it appears that we did not meet that expectation during your visit. We would greatly appreciate the opportunity to serve you better in the future. Thank you for bringing this matter to our attention.

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Overall Rating

Overall Rating
( 62 Reviews )
50
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0
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6

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