Smart Blanks

Great products and awesome service.
Apr 7th, 2021

Felt like if I washed the threads would fall off the grid.
Oct 8th, 2020

Just want to share our negative experience with Smartex apparel. We are a DTG print shop located in California, and we had a good business relationship with Smartex for a long time. Recently, we received one of our orders short, there were about 48 women’s V- Neck t-shirts missing in the order. We got in touch with them, we talked to customer service, talked to the manager, and they did not want to take any responsibility for it. Basically their position was that they shipped the order complete, and they did not agree to replace the missing items nor to share the loss in any way. We offered to share the loss fifty fifty, but they did not accept. We on our end double and triple checked the packages but the V-necks were not there. We have purchased thousands of dollars from them and never had an issue in the past. Something I don’t understand is how a manager chooses to lose a customer over such a small amount of money, I figure since she doesn’t own the business she doesn’t really care. We have worked hard to grow our business and we always do our best to keep our customers happy, but obviously not everyone thinks the same way. We will not do business again with them as we feel we were not given the respect, trust and importance we deserve as a loyal customer, we do not care about the lost dollars but we do care about how they handled the issue.
Sep 5th, 2020

Oct 19th, 2019

Jun 4th, 2019