Roof Tile Custom Specialists, Inc.

Jun 3rd, 2021

We have used the professionals at Roof Tile Custom Specialists on three different occasions to correct mistakes made by a previous owner. Carl, Frank, Cara, Lupe and the rest of the crew are true professionals. They are responsive, patient and deliver what they promise. No one, other than RTCS are allowed on my roof.
Apr 16th, 2021

Frank and Carl are professionals and know roof tile installation better than most. In 1997 we had a wind storm literally blow tiles from our roof. They came in a replaced the roof that it has stayed on since. They have also done other skylight work for us and they do great work. We recommend their tile roof company services to family and friends. Jim & Julie M Clayton, CA Services: Roof inspection, Skylight repair, Skylight installation, Storm/wind damage roof repair, Roof repair, Roof installation
Apr 10th, 2021

Frank and Carl did great work with their team on our roof. They were easy to communicate with through the entire process. I would highly recommend them if you are looking for a tile specialist.
Apr 4th, 2021

We just moved to a new house and the inspectors said there were a couple tiles broken. Since there was a warranty on the roof, the previous owners called, and emailed, multiple times to get the tiles fixed. No response. We moved in and I had called and emailed multiple times, to have them come out and, and after multiple calls and emails they finally came out to inspect, just as I was leaving. I could not stay so I asked them to call me with status. After a couple days with no response I called them, and waited for a call back, which I did receive finally. They gave me bad news saying that there were a lot of tiles that were caulked together, which is not good, and that to fix I would probably need the whole roof replaced! Which is strange since I was told that they were the only company that had worked on the roof. So I asked for a detailed report with this information, and pictures, in it so I could go back to previous owners for some clarity. This bad news was baffling to me since the home and roof inspections that we had done by other companies did not mention anything about the supposed caulking issue. Again no response. Multiple phone calls, "how can we make you smile?", and emails later still nothing, no email or call. Last contact was to just get someone to come out to talk in person and show me the issue and nothing! This has been going on for two months now and I am done with them. I can not comment on their work, but if it is anything like their lack of communication, it is not good. They probably ignore warranty work since they do not make any money on it.  I do not know how they are still in business.
Apr 28th, 2020