Camarillo Independent Automotive Repair

Steel Rails to A Sunset _{on Google}

Feb 29th, 2024

Always friendly and efficient front desk staff. Managers communicate effectively regarding conditions with the vehicle. Work is completed as promised and if there is any issue with vehicle after visit they immediately investigate, determine and solve the issue.

Ken Broomfield _{on Google}

Feb 11th, 2024

Another good service at Camarillo Independent Car Care.
They take good care of my Prius & me. Ken

Steamroller Imports _{on Google}

Jan 5th, 2024

Need a reliable mechanic? Well dont go to Camarillo Independent Automotive Repair. Went there for some specialty work - needed a new catalytic converter for my 2008 Honda. Well, since they were a local business, and they were recommended to me, I felt that they would be fair with pricing and good with service. But was I wrong! Just a few dollars less than the local Honda dealer and since I thought I was dealing with a family run business, I didnt think twice to ask for rates until the bill came, which was close to double most local shops would have charged, plus the list of needed repairs was something to scare me into believing I must do or else. I have never felt more like a sucker and ripped off before, but after my visit @ CIAR I really did. However, the kicker is that Ive needed to return twice due to oversights on fixing some of the problems that I was charged for and paid for. The latest problem is that my air conditioner leaked freon, which I told them when I brought the car into the shop. They ran a leak check only to assure me that they fixed the issue. Even charged me extra ($15) for the yellow dye they used to perform the leak test. $200+ to refill the system to realize that there are now three other leaks causing the freon to again evaporate, which was overlooked or caused by them, since they hooked up new technology to older parts. Did they damaged my system further now causing me over a $2,000 repair? I am not sure, but how are there three new leaks from something they just pressurized? One should never have to question the integrity of a good shop, but because I still dont have a fixed AC, I only asked kindly for a refund for a job not completed. But, that was asking too much! Again, the blame game on the old car, not the automotive repair shop that was paid to fix the problem. I am a very unhappy customer and would never recommend this business. Stay away!

Don _{on Google}

Dec 15th, 2023

I brought my CRV to their attention to diagnose an oil leakage issue. Initially, they proposed inspecting the oil pan for $350. However, after driving the car again, the oil continued to leak. Upon returning to them, they recommended examining the uppermost part of the oil reservoir for $400. Despite this, the oil still dripped after a few days of driving. I once again returned the CRV, and now they propose a thorough inspection and repair of the oil leakage issue by opening the engine, costing $1,200. It appears that their approach involved starting with lower-cost tasks and escalating the charges to address the core problem. Unfortunately, this experience has left me feeling deceived by their practices.
I'm very disappointed and would not recommend this place at all.