Nixon

UPDATE. CHANGED FROM 1 STAR TO 5 STAR. Received my order after 11 days which during COVID times is the "new" norm. Thanks!! I only comment I would make now is that Nixon customer support phone does not work and Nixon's order updates aren't good. Track My Order still says that my order is processing. Work on this. Customers will be OK there will be a short delay as long as the customer is informed. NOT SURE IF THEY'RE STILL OPEN? I recently made an online order. I waited the usual week for delivery. Nothing. Concerned, I emailed their customer support. Got the robo reply. Thought I'd give it a day but.. nothing. So I called the number on Nixon Inc website. No ring. Call was went directly to End call. I know it's COVID times but businesses are still selling online to make sales and make ends meet. Unfortunately, Nixon is not one of those companies. Do not order from this company till COVID is over or we, as customers, hear if Nixon is still in business. Stay with purchasing Nixon from Tilly's or some other 3rd party. Now I'm stuck with a purchase that is NOT being fulfilled and possibly OUT $200.
Oct 27th, 2020

High quality fashion accessories.
Oct 4th, 2020

Love this place. The people that work there are the most genuine and helpful retailers you'll find.
Jul 10th, 2020

Jun 8th, 2020

I used to love nixon till my most recent interaction. I have been a long time customer here and have a large collection of Nixon, namely automatics. I came here for a watch repair and the gents in the back store were very accommodating. They were able to fix my band and while having so much fun doing so, I decided to purchase the latest automatic they had. When I asked about purchasing certain items for my watch they said it was not a problem but would need to talk to the supervisor. When I spoke with the supervisor I explained the situation but she quickly shot me down. I understand she was following protocol but I explained that it would be a one time deal and what I wanted to do in the first place. It was to honor our brave men and women in uniform and serve as a reminder the sacrifice they unselfishly gave. Again I was abrutly told no and essentially sent me on my way. I know for a fact this has been something they have done several times in the past but not sure why I was being pushed away. Honestly it made me feel sad that they would not help someone who has been such a supporter of Nixon and because they just didn't seem to care. I can no longer support a company that doesn't support their customers properly and doesn't support the men and women in uniform. Breaks my heart.
Jun 4th, 2020