Haven Properties - Property Management 2nd to None

Oh well, since you insist, I was just gonna be polite and just let social media let the video go viral of your office , disrespecting and degrading the deaf and hard of hearing. theres a video that Im quite sure youre unaware of that was recorded of your office, disrespecting and making fun of the senior citizen gentlemen, that came in here that was you guys literally made fun of him as you guys talked about his personal business and then yet tended to viciously threaten the police on him when he asked questions you guys failed to communicate with him ((with the fact of your office officials knowing that he was deaf)) All you hear in the video Is the man saying please write it down I cant hear you guys know. Im deaf and I need you guys to write it down so I can understand. its clear in the video you guys saying no Im not writing nothing down. Thats not my problem. Thats yours get out. FUN FACT: From what he stated, he has occupied living there for 15 years so you guys knew of him he wasnt a new customer! you guys refuse to write down nor communicate, discriminating against the old gentleman rights with refusing to communicate because he was deaf, you guys couldve simply wrote down what was needed, but you humiliated him in front of your customers and office officials, as if this was a circus and he was the act of the show! Now you made a comment in regards to me only giving out zero stars no baby doll, I give out whats needed a-pond my experience and services that was met at the time and unfortunately, some businesses dont make the cut of a five star rating similar to yourself and the corporate that you represent!! You should be ashamed of yourself all of you guys!!! How would you feel if someone did that to your mother and or father if theyre still living or how about your grandparents or any elderly that suffers from not being able to communicate with the normal standards??? So since were asking question sweetness.. Question: how do you feel, when it comes to dehumanizing the senior citizens that are (deaf of hard of hearing) with the sensation of threatening him with the law??? how do you feel as a woman ???? because real women dont treat individuals like so of that kind, better yet the elders that are suffering from disabilities and to top it of being deaf sweetie??? that man came in there with a walker and was unable to walk! (whom had two strokes and just got out of the hospital as stated) and you guys threaten him with the law? ( told him, when he ask you guys to write down what u was saying , as his only form of understanding and communicating) Due to him being deaf You guys disrespectfully told him YOU not hearing is not YOUR problem, and if he didnt get out your office, you were going to call the police!! NO you were not writing down anything because he was getting on your nerves Was it the fact? You couldnt write and or spell?? or was it the fact that he was a black man asking questions? We want to know?????
Apr 8th, 2024

These folks have been great to work with. Very fast on service calls!
Mar 15th, 2024

Feb 18th, 2024

I only lived in my apartment for a year but I had no complaints. Maintenance was done quickly and the team is also quick to reply. They were super flexible and accommodating when I couldnt meet up on my move in date due to jury duty. The only issue I came across was other tenants parking in parking spots that werent theirs but management nipped it in the bud pretty fast. Also, their app makes this so much easier to communicate, pay rent, and submit maintenance requests. Taylor and Ofelia were a pleasure to work with. Overall, I would rent from this management team again!
Dec 18th, 2023

Haven has got some wonderful contractors that they call on to help their wonderful tenants (if I may toot my own horn, as a 14 year tenant.) Alex, the owner/tech with AC Heating & Air cleaned my HVAC unit, check the filter on my hallway and adjusted it, tested the system and cleaned out the condensation drain 3 times to make sure that it was working at optimum efficiency. (There was an issue with the drain at the time.) Not only was he on time but 5 mins early! I will be calling him directly next spring for a AC tune up. Thank you, Kathy, at Haven for getting this job done so quickly with Alex!
Oct 31st, 2023