No Surrender Unlimited Fresno

Just celebrated my son's birthday here. The packages are a little pricey, but so worth islt for the level of service and all the benefits. The kids and the adults both had a great time. The playground looked really hectic, but the kids all got to play whatever they wanted without any issues. Would definitely recommend for a kids party or fun afternoon play!
Mar 27th, 2023

Mar 26th, 2023

Booked a birthday party at this location this past weekend and it was the worst experience I've ever had at a bday party location. Staff was not attentive to our needs, socks and reload cards weren't provided at the beginning of our time. Some kids waited 30 mins to receive socks. Our party felt the time should have not started until at least all the socks were provided to all the children. Two kids remained without socks for 30 mins. Food was subpar. The party package included 3 pitcher refills of fountain beverages to which we only received the initial pitcher. Once staff finally arrived they attempted to move us from the room but we requested drinks to be refilled and game reload cards for the kids. They said our time was up and no longer could provide refills because we didn't request within our party room time slot. The reload cards were found thrown behind the gifts. They were found by us once we were cleaning to vacate the room. Staff clearly threw them behind the gifts to cover for their mistake. Our host was nice initially but disappeared throughout the whole 90min time slot. Machines not working but taking credits off the cards. Manager was rude and never apologized until she checked cameras which was a hour after our multiple complaints. Manager as well as staff lack customer service skills. First and last time- definitely will not patronize this location again! Pros: Bigger than Clovis location Offers in unlimited play Bar for adults
Mar 20th, 2023

Fun place to take your family. The party rooms are priced high for the time that you have for the room. You feel very rushed to get everything done in 1 hour and 30 minutes. The hostess was very nice and helpful. I would recommend taking your family to go have fun and the unlimited time to play.
Mar 19th, 2023

Mar 17th, 2023