Aplos

Aug 14th, 2020

Our PTA uses Aplos. As someone just transitioning to the Board, this software is so user-friendly. I had no trouble navigating it and building donation pages for our nonprofit.
Jul 25th, 2020

Dec 29th, 2019

May 1st, 2019

Unfortunately, their list feature failed right at the end of the year - and they took over 2 weeks to get it up and running with limited responses in the meantime. This cost our organization a ton of money in our end-of-year campaign. If their customer service was oriented toward rectifying this, I would chalk it up to a technology glitch. But they showed no interest in doing so both during the issue and after, and have therefore collected payment from us for a month in which they did not provide a useable service. Even if they had communicated what was happening during those 2 weeks, it would have been better. I was content with their product until experiencing the way they conduct business recently. As a consumer, you have plenty of options for CRM and payment processing - I suggest working with one with a professional reputation who stands by the quality of their service. Aplos does not seem to be that tool.
Jun 22nd, 2020