The Chastaine Law Office

De Ma _{on Google}

Dec 30th, 2020

Mr. Chastain and his lovely assistant Liise were absolutely amazing. They are very knowledgeable and I would highly recommend them. I contacted them online and received a call back within a timely manner. I was not their client but if I ever need them in the future I will give them my business. I will recommend them to any friends or family in need.

Andrea _{on Google}

Jun 12th, 2021

Michael Chastaine came in my life when everything seemed to go against me.
I got indicted by the FBI on a federal case in the Eastern District of California.
Let's say I am not the individual that put too much trust in authorities and lawyers.
Little did I know that there are stand up individual like Michael still out there.
In many occasions he took time out of his personal life to meet with me, help me and guide me through such a difficult process.
Not only he represented me through the whole journey, but went far beyond his duty as criminal defense attorney to assure I would get the best outcome.
At the end what made him an outstanding attorney is the fact that he is a human after all, he understand that we all are and treat you like one.
He has a solid reputation within the federal system and maintain good relationships with every moving part of the government.
With his experience he was able to come out with the best strategy and guidance to give me the best possible outcome in my case.
Highly recommended criminal defense.

Kris M _{on Google}

Apr 7th, 2021

*They may reply to this as me not being a client, but I can confirm I was a client. *
This review is a critique of their services provided as a firm. This is my experience with The Chastaine Law Office as a client. Like many people, you do not want to be in the position when you need a lawyer, and in the unfortunate occasion that you need one, you want the best lawyer you can hire. With that being said, I CANNOT confidently recommend The Chastaine Law Office as a reputable, competent, effective or efficient law office.
They have an approach (sales technique) of saying that once you hire us, you’ll have the whole firm working on your case instead of just 1 dedicated lawyer. Initially, I felt confident in their capabilities as a firm and was eager to work with them. However, over the course of working with The Chastaine Law Office, I began to wish only 1 lawyer would be focused on my case. At times, there was miscommunication (or lack of communication) amongst the lawyers and paralegals, resulting in redundant conversations which translated to them being unprepared at times.
I cannot argue that the COVID-19 pandemic did not have a negative impact on their effectiveness. However, the 3 decades worth of experience was not a positive indicator of adaptability. The Chastaine Law Office struggled with using their online portal which resulted in longer turnaround times for proper coordination. I understand that we must work together to increase a more desirable result, however, I cannot sit idly waiting for the proper utilization of their online portal while I have other personal responsibilities.
Without going into too many specific details, my case was not the most straight-forward case, that being said, my situation was not uncommon. I sought legal counsel hoping that I would benefit greatly from a private lawyer instead of retaining a public defender. However, I passionately believe a public defender could have achieved the same results. At times, there were questions they did not have the answers to and directed me to different resources where I can have my questions answered. I understand that not one person knows everything, but when you are paying for a service then answers for the questions regarding your case should be included. With several years of experience as lawyers, I was surprised there was not a clear and concise explanation on what to do as a client. They explained to me what they would attempt to do once I hired them, but once they were hired, I was left clueless on what to do as a client. The Chastaine Law Office should employ a more effective, methodical and communicative approach conveying to their clients what they can simultaneously do so their lives can return to normal.
[TL;DR]
Lastly, I do apologize for having a harsh tone. The Chastaine Law Office wasn’t entirely a waste of money, however, I do believe they have a lot to work on from a client’s perspective. Jessica Davis and Shane Hoover were pleasure to work with and had a great deal of empathy. They are the reason why my review did not result in a lower rating. Overall, I believe better results could have been achieved if that opportunity wasn’t lost due to switching between lawyers in the firm, competency deficiencies, ineffective counsel and COVID-19.
Thank you for reading, and best of luck on your search for legal services. I hope everything works out for you.