Avis Car Rental

Pranav C _{on Google}

Jun 26th, 2023

Returned my Budget rental earlier today and that was super smooth (took less than 2 minutes!!). Nothing to complain so far. Gentleman receiving the car was professional.
Will be picking up another rental later today / tomorrow, hope that goes well too. Will update this review after that!

Mike Woloschuk _{on Google}

Jun 16th, 2023

Worst service Ive ever received from Avis anywhere in the world. Didnt have my car, unwilling to help. Tried to get me to pay a walk up for a large SUV. The woman working there claimed her system was locked so she couldnt help me. I was struggling to book another class on the app. Taxied to another location to find a suitable car. All of the previous reviews that have echoed the same sentiment about terrible service are exactly what I experienced and Im Avis preferred with a corporate AWD. Avis corporate should be ashamed to have these people running this location.

Chance Craig _{on Google}

Jun 14th, 2023

Wendy is extremely unprofessional.

berITFC _{on Google}

Jun 12th, 2023

AWFUL customer service. Personally, if I was Avis I would be ashamed to let the man who served us be working for the company.
Walked in, didnt say a word to us for the first 5 minutes. Then gave us no information on the car, no walk around of damage, nothing. Charged my card, didnt mention it was a deposit Literally handed us the keys and that was it, didnt even tell us what car it was or where it was parked so had to find it ourselves.
If you can, I would advise you pick up your car from another company in Hollywood or a different Avis branch outside.
Seems like he hates customers. He should remember without customers, he wouldnt have a job.

John Moss _{on Google}

May 29th, 2023

Never rent from this location or Avis. Possibly the worst customer service I have ever received. I booked and paid in full 4 months in advance, but was fobbed off with a vastly inferior car and told the booking meant nothing, it was just what they had on the day. Took weeks and weeks to get a half decent refund of the difference in rental rate. In spite of returning the car full of fuel and confirming all was fine, the agent later charged me for more fuel. In my opinion this place seems to be run more as a scam than a legitimate rental agency.