La Palma Intercommunity Hospital

I have been coming to this hospital for years. So without question I chose to come here to get treated for my symptoms. I have been sitting outside on a bench for over 2 hours. They've taken my vitals and did covid tests all while outside. I'm getting bit up like crazy by mosquitoes. I went inside to get an eta on how long it's going to be and the receptionist at the ER counter was EXTREMELY rude. She told me I have no buisness being inside and need to continue to wait outside. Like I'm some dog. No one has answers about anything. No one knows an eta on how long this will be. Sick people should NOT have to wait outside for fear of covid. I am in shock this is actually happening right now.
Aug 28th, 2021

I am little taken back on the lack of compassion given by both doctors and nursing staff in the hospital. Recently my partner had to be taken into the ER. While the ER provided immediate care and he was advised that his condition required admission for treatment it is the care he is currently receiving that is unacceptable. My husband is deaf and I made it a point to inform them and have them let me know if that did not have an ASL interpreter I would assist. Instead treatment was provided without any explanation and no interpreter was present nor was I notified. The test they are conducting call for no water or food for am undetermined amount of time . I have yet too speak to an actual doctor on his prognosis. I have gone two rounds with his nurse and if things do not improve will transfer to another hospital. I understand the patient load in the time of COVID however care, treatment and compassion is still required for other patients. I am taken back on the professionalism and behavior of La Palma Medical Staff.b
Aug 28th, 2021

I Have To Rate This ER/Hospital a 5 Stars For The Simple Fact That They Saved my mother’s life when she had Covid Pneumonia and Chris Martinez and Another Male Nurse , I can’t speak for everybody’s else’s experience but as far as My experience making sure my mom survived and feeding her good food from breakfast to lunch and dinner ,I personally couldn’t be more thankful & Blessed 🙏🏽
Aug 23rd, 2021

Help me they've kidnapped my child and my child is screaming they're going to look me! Please help they won't let me even speak to my 8 yr old child. I don't want to lose another one this way. They keep changing their accents I don't know what to do!!! Somebody please help
Aug 17th, 2021

Jun 30th, 2021