Hotel Angeleno

Taylor Nicole _{on Google}

Apr 8th, 2024

I stayed here for my 28th birthday two years ago. I fell in love with the location and view from the balcony. Fast forward to March 2024, my 30th, I was excited to travel back to LA from Dallas and have that same experience. Unfortunately, that did not happen. The balcony that are in every room have no access anymore, said it no where on the website and the front desk agreed. That was literally the entire point, the views, staff was mediocre, you could tell they didn't care. I had no control so I had no choice but to let it go, but for the price I paid, I wish I would've went with my first mind and got an Airbnb. plus valet and inconvenient as well.

Richard G _{on Google}

Apr 5th, 2024

The room and views are nice. Thats about it.
You are required to pay for valet parking.
I left a golden necklace here that had extreme sentimental value to me. I know exactly where I left it and I reported this to the hotel. When I showed up to the hotel to hopefully recover it.
I waited in the lobby for about an hour waiting for a response from housekeeping to see if the necklace had been found. I suspect that this waiting time was being used to come up with some excuse.
The staff was very dismissive, I was told that the necklace was not found and that the room had another guest in it after me. I politely asked for the guests contact information to reach out to them. The attendant told me that the guest was only there for a few hours and they did not have their contact information.
This seems very suspicious, since to check into the hotel you need to provide ID and contact info. And what kind of guest stays in a hotel room for only a few hours?
The front desk had my contact information but somehow not the guest that had stayed after me.
I will be reaching out to upper level management to recover compensation or better yet, to recover what is mine.