Academy Insurance
-
2101 W Pico Blvd
Los Angeles, CA 90006 - (213) 427-6500
Hours
Chamber Rating
-
Alejandra R.
Terrible!!!!!
May 24th, 2021 -
Dakers Gregory
Apr 29th, 2021 -
Luis Godinez
Feb 9th, 2021 -
Robert Gonzalez
No me parece bueno
Nov 6th, 2020 -
cricialida
Their customer service is dreadful. I called because I wanted to cancel my car insurance. It was a long wait and when someone answered, this person took my info and started the process but put me on hold. After 5 minutes of waiting they hung up. I called again (same waiting time) and I told the same person what had happened and I was told they didn't hung up. I said, maybe not you but somebody else and the answer was "I'm the only one here". What about "I'm sorry, I won't put you on hold and Let's do this quickly". Btw, the recorded message advice to stay home and they will help you over the phone with whatever you need. When I told them I needed to cancel my policy the answer was "you have to come to the office". They assumed I didn't have a scanner and a computer... which makes me think why they assumed that?
Oct 5th, 2020
Contact Info
- (213) 427-6500
Questions & Answers
Q What is the phone number for Academy Insurance?
A The phone number for Academy Insurance is: (213) 427-6500.
Q Where is Academy Insurance located?
A Academy Insurance is located at 2101 W Pico Blvd, Los Angeles, CA 90006
Q What days are Academy Insurance open?
A Academy Insurance is open:
Friday: 10:00 AM - 7:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: Closed
Monday: 9:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Q How is Academy Insurance rated?
A Academy Insurance has a 2.6 Star Rating from 32 reviewers.
Hours
Ratings and Reviews
Academy Insurance
Overall Rating
Overall Rating
( 32 Reviews )Alejandra R. on Google
Terrible!!!!!
Dakers Gregory on Google
Luis Godinez on Google
Robert Gonzalez on Google
No me parece bueno
cricialida on Google
Their customer service is dreadful. I called because I wanted to cancel my car insurance. It was a long wait and when someone answered, this person took my info and started the process but put me on hold. After 5 minutes of waiting they hung up. I called again (same waiting time) and I told the same person what had happened and I was told they didn't hung up. I said, maybe not you but somebody else and the answer was "I'm the only one here". What about "I'm sorry, I won't put you on hold and Let's do this quickly".
Btw, the recorded message advice to stay home and they will help you over the phone with whatever you need. When I told them I needed to cancel my policy the answer was "you have to come to the office". They assumed I didn't have a scanner and a computer... which makes me think why they assumed that?
Overall Rating
Overall Rating
( 32 Reviews )Write a Review
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