El Pollo Loco

Good chicken when your in the mode for grilled and not so fat in calories.At El Pollo Loco restaurants, the chicken is always fresh, never frozen, marinated in a proprietary recipe of citrus, garlic and spice, fire-grilled over an open flame and hand-cut to order. The freshly grilled chicken serves as the base for an authentic selection of dishes, including individual and family chicken meals, tacos, burritos, bowls and salads
May 25th, 2022

They open at 10, I came in at 11:10 & ordered 2 large chicken tortilla soups along with a chicken meal, around 11:15 when the chicken meal was ready, they told me the soups would take another 10-15min. At 11:15, they told me it would take ANOTHER 15 MINUTES. If they would have been honest & told me the soups would take 30 minutes, I would have cancelled them. When I finally got my soups at 11:40 I told them they should be honest about the completion time. A worker then told me "Next time you should ask if we have the soup." NO, NEXT TIME YOUR CASHIER SHOULD TELL ME ITS NOT READY. The workers were rude.
May 18th, 2022

The birria tacos are really delicious, however they are a bit over priced for just two tacos in the meal. I was loving them until I found a cooked lady bug in my taco. . When is the health department coming through?
Apr 9th, 2022

I had originally given this location 5 starts but on Wednesday night I ordered a 16 piece family meal and when I got home I realized they only gave me 12 piece....and I paid for 16 piece....not ok.
Mar 18th, 2022

Just bought a loco salad drive through but someone left a label/sticker inside my salad! I almost eat it with the whole dressing on it! Put attention people!!
Feb 20th, 2022