Chamber Rating

4.0 - (4818 reviews)
2408
1296
467
192
455

About
Sheraton Gateway Los Angeles Hotel

Located less than one mile from LAX Airport, Sheraton Gateway Los Angeles Hotel offers stylish and comfortable rooms, a resort-style outdoor pool and spa and a modern, large fitness center. Featuring several dining options and a full service Starbucks.

Contact Info

  •   310-642-1111
  •   (310) 642-4048
  •   Facebook

Brands

  • Sheraton

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • DINERSCLUB
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Sheraton Gateway Los Angeles Hotel?

A The phone number for Sheraton Gateway Los Angeles Hotel is: 310-642-1111.


Q Where is Sheraton Gateway Los Angeles Hotel located?

A Sheraton Gateway Los Angeles Hotel is located at 6101 W Century Blvd, Los Angeles, California 90045


Q What is the internet address for Sheraton Gateway Los Angeles Hotel?

A The website (URL) for Sheraton Gateway Los Angeles Hotel is: https://www.marriott.com/en-us/hotels/laxsi-sheraton-gateway-los-angeles-hotel/overview/?scid=45f93f1b-bd77-45c9-8dab-83b6a417f6fe&y_source=1_MTUwMjczMy01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


Q How big is Sheraton Gateway Los Angeles Hotel?

A Sheraton Gateway Los Angeles Hotel employs approximately 20+ people.


Q How is Sheraton Gateway Los Angeles Hotel rated?

A Sheraton Gateway Los Angeles Hotel has a 4.0 Star Rating from 4818 reviewers.

Ratings and Reviews
Sheraton Gateway Los Angeles Hotel

Overall Rating

Overall Rating
( 4818 Reviews )
2408
1296
467
192
455
Write a Review

Abhi on Google

image My stay with Sheraton was smooth & comfortable. The check-in process was fast.
They do not provide free parking on site.


Ceyhun ztrk on Google

image Great location close to LAX. However restaurant breakfast buffet was simple (eggs, bacon, potatoes, and one beverage) and expensive at $30, service and hotel personels wasnt kind and slow. Communication with them also wasnt easy.


Johannes Honsel on Google

image


Duc Le on Google

image Currently staying here since the last 2 weeks.
DONT STAY HERE. Below mediocre at most, this 4-star is only good for 1 night stay. this hotel is still in business only because of airline crews, flight cancellations, flight delays, and conventions.
The service here is worst than lowest rank Marriott brand. The service desk treated guest as an inconvenience. My request got cut short when I got hung up half sentence. Lol. I thought I was the impatient one.
I stayed for 2 weeks and they checked on you 1 time (even though I asked for room cleaning twice, only 1 time was fulfilled). I requested before coming here that I would stay for 2 weeks, so please arranging some cleaning service.
Requesting towels everyday became a chore and as same as cleaning your own trash to the front door. I understand if you were at home. A trash bin is outside your garage door, that is convenient. But you are staying here in a confined area with the less amenities comparing to your home. A cleaning service is understandable to the least is trash pickup. But NONE. Anyway, I couldnt find a trash bin from the same floor. I cleaned the trash myself every other days at the lobby. I thought I lived in a conversion van life.
I wasnt sure if the staffs here are miserable with their job due to the management or not, but this way of customer service is really rude and disrespectful to someone pay to be at peace. Since travel is already offset your life (doesnt matter if it is for work/vacation/flight cancellations), there should be some comfort is provided the host.
Pros:
- Next to airport
- Reasonable price $180-$210 a night
- Some maids were nice to you
- Some rooms are quite enough for being next to the airport.
- room is decent
Cons:
- Front desk has no personal skill
- Service desk is disrespectful
- Some cleaning employees didnt want to do anything with you
- Food is worst than a truck stop
- Waiters were rude and same mentality (disassociated)
- valet parking $60/ night
- worst laundry room ever. So small, no desk. $4/pop for each wash or dry. So, it is $4 of a 45 minute wash and it is also a $4 of a 40 minute dry. Total of $8
Conclusion:
For a classic premium hotel branding, this is not it. With the charges for the provided service, this is not the expectation. For a longer stay at a premium hotel, this aint it.
Avoid.


Martin Bright on Google

image Great location close to LAX. The worst Sheraton I have ever stayed in. In town for a workshop at the hotel and stayed there. Meeting rooms were set up well And functioned for our use, had to ask for the bathrooms on the meeting room floor to be unlocked multiple times, though that might be to control access from non-guests. The catering food was ok, it was hard to get help from the servers. The lobby restaurant breakfast buffet was plain/simple (eggs, bacon, potatoes, and one beverage) and overpriced at $30, the service was rude and slow. The valet and front desk teams had a hard time processing rooms and charges to the corporate account and always had to "go ask someone because they were told something different" to be able to get our car, hand out keys, check us out. It was a disappointing trip since Sheraton's are usually a higher level of service.


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Overall Rating

Overall Rating
( 4818 Reviews )
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