JD Services/Chip it Recycling

Called a lot of rental places and they had much better pricing and very personal staff.
Nov 29th, 2019

First, be aware that this business goes by several names to get around poor reviews. JD Services in Oakley, JD Hauling in Burlingame - I'm confirming what other posters have mentioned about them not picking up the debris/dumpster when they say they will...and then not committing to any time at all for pickup. The box was delivered on 10/17/2017. Rental was for 10 days max. My husband called for pickup on 10/25/2017 for pickup and was told it would be 1-4 days (business) before they would be out. He called again on 10/31/2017 and was told that it was in the system and they would send a reminder (not sure to whom since I wasn't on that call. I called again today, 11/2/2017, and the first gal said it takes 1-4 days to get in the system to schedule pickup. I noted that since it's been in the system for over a week, she should be able to tell me now when it was scheduled. She said she couldn't tell me and that it takes 1-4 days and that she couldn't give me a scheduled time. At this point, she decided to switch me over to a "supervisor" Wendy. Wendy first asked my name and what town I lived in (so it wasn't communicated and she didn't actually ask for my address to look anything up...just the town...sounded like standard operating procedure to interrupt my complaint. She then said they were short drivers and that she had expected it to be picked up today, but she wasn't sure and that it'd be when a driver was available and that she couldn't give me a scheduled time or day. She said she would take my number and text me when a driver was available. I said that she needed to give me a scheduled time now, that they have had notice of more than a week and that she should be able to tell me when they would pick up. Then she stated that to avoid this problem in the future, next time I should "preschedule" pickup and they would be able to give me a date. I then stated that we "prescheduled" last week and she should be able to give me a time. Her response was, I can't give you a date. It could be today, it could be tomorrow, it could be next week. The dumpster is a massive eyesore (beat up and covered with graffiti - not the nice green one they have on their web site) and blocking our driveway. My husband has to drive on our newly landscaped front yard to get the electric car in and out and we can't park our other vehicle in the driveway. It's still here. I'll update this continually until that damn thing is picked up.
Apr 23rd, 2018

Jan 8th, 2018