O'Connor Chiropractic: Kathy O'Connor DC

Aug 22nd, 2019

Dr. O’Connor is a wonderful doctor. Her technique is state-of-the-art as is her equipment. She received her training from one of the best chiropractors in the world. She’s a great communicator and very caring. She is at the top of my Rolodex for great doctors. If you are looking for a doctor of chiropractic she is the one! I have been a doctor for 28 years and refer to her with the highest confidence.
Sep 28th, 2017

Very disappointed this morning after being pushed aside for a regular customer of hers. I don't expect to be pampered just because I'm a new customer but I also don't expect to be treated like that either. After coming in 15 minutes early to fill out all the paperwork and waiting 40 minutes until after my appointment time I was pushed back for someone that needed to get home to Skype someone else. The problem came when I wasn't asked if that was ok. Needless to say I wasn't about to wait for that. Sorry but I still believe in customer service. Update: After being contacted by Ms O'Connor I want to let everyone know that she went above my expectations to try to correct the issue I had at her office the other day. I do believe that she feels that customer service is as important as I do. I believe also that owning up to a mistake shows great charecter and wisdom. I know that what happened was not directly her fault and do not blame her for it. Thank you Kathy for the effort in making me feel like customer service is still alive out there.
Jul 21st, 2016