Arrowbear Park County Water

Rusty Hammer _{on Google}

Jul 4th, 2020

Awesome customer service. If you have a need just call. If you make a mistake don't blame them, just call.

Sarah Garvin _{on Google}

Dec 1st, 2018

The supervisor, Norman, is extremely rude, uncaring and unwilling to work with anyone. We received a shut off notice (our mistake) while we were not home one day, and the following day our house flooded with over 2 inches of water. We had to spend the entire day and following night pumping water out of our house and trying to find emergency fans and dehumidifiers and weren’t able to get online to make a payment. Obviously it is our responsibility to pay our bill, but we have never requested this before and when we explained the circumstances, he still refused to wave the $30 “dispatch fee.” Regardless of the fact that our payment was made BEFORE the water was shut off or anything had to be done on their end. This ridiculous fee was still charged to us, simply because they had to put our name on a shut off list in case they would need to send someone one street over from their business to shut it off. It’s pretty much just a way to charge unnecessary fees for something they didn’t even do.