Sacramento Chrysler Dodge Jeep Ram Service & Parts

5 stars for the Service Department. Mena is especially helpful. The sales department is terrible.
Aug 27th, 2021

Aug 9th, 2021

They fixed my recalled part on my dodge ram 1500 truck quick friendly service
Jul 17th, 2021

Had just an overall poor experience for my very first visit to service my vehicle. The first gentleman that helped me asked me a series of questions one being if I wanted my car washed which I specifically said no to and they still did it. I know how they wash the cars at dealerships and prefer to do it myself with specific products. Then I asked for a shuttle which I then waited 25+ minutes to find out he never set it up or sent me to the right place to get a shuttle. In addition they didn’t put the correct address to drop me off at. My service advisor never once explained anything to me and then when it came time to shuttle back to pick up my vehicle they had multiple ubers come and had me waiting 45+ minutes to get picked up in 95 degree weather. When I finally arrived at the dealership again nothing was explained to me or went over what was done to my vehicle just a piece of paper and rushed out to my car. Overall such poor poor service. Service: General repairs & maintenance
Jun 30th, 2021

The lady who works in service and parts at Sacramento Chrysler was extremely helpful, very knowledgeable and most importantly she was genuinely friendly, and funny making my spending experience pleasant. Then after I had began my project I had a few questions so I called Sacramento Chrysler, and honestly I was thinking they wouldn't give me a direct answer but... They did!!! Now how many car dealerships... (Service and parts) do you know that would do that? That was a first for me.
May 17th, 2021