The Electric Bike Shop
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5704 Broadway
Sacramento, CA 95820 - (916) 594-7945
Hours
Chamber Rating
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Sara P.
My son wanted an electric scooter to get around college campus in San Francisco. We had no idea what he would need, costs, etc. Mike and Jim saved the day! They worked with our budget, terrain, battery and distance concerns. He LOVES his scooter and is the envy of roommates/teammates.Completing this task on my own would have been a stressful nightmare!Thank you so much Mike and Jim!
Mar 13th, 2023 -
Dustin Madsen
Good service, but if you have an electric scooter just know you will pay close to what you paid for the scooter after you track down the parts buy them and then get charged 100 an hour. Also you have to track down all of your own parts, they refuse to, which makes things a lot more difficult if you dont know electronics. And if the manufacturer wont sell to a business, you order the parts to your home or a P.O. box. Your making this way harder on your customers instead of working around the problem, your just pushing it off on us. You could make this easy but your being lazy. Its a shame
Feb 22nd, 2023 -
Dustin M.
AVOID! They make you hunt down your own parts, buy them from another dealer if you find the parts on your own, then pay them 100 an hour to finally do the repairs, you end up paying close to the price of a new scooter by the end. The excuse given is the companies wont sell to them. Which is obvious laziness, they can get parts delivered to a different address such as their home, or a P.O. box. The business does everything possible to make going to them expensive, time consuming, and shows a lack of respect for us the customer. Very disappointing that customer service has fallen so far that issues are now passed on as our problem instead of the business problem solving. AVOID!!
Feb 18th, 2023 -
Steve Smith
These folks really took care of my electric scooter issues. Very thorough and actually went above & beyond. Great service!
Feb 1st, 2023 -
Monique Moua
Very grateful for this shop! Traveled 2 hours away since there arent many electric bike/scooter repairs in my area, and I was not disappointed at all! They know their stuff! :)
Jan 13th, 2023
Contact Info
- (916) 594-7945
Questions & Answers
Q What is the phone number for The Electric Bike Shop?
A The phone number for The Electric Bike Shop is: (916) 594-7945.
Q Where is The Electric Bike Shop located?
A The Electric Bike Shop is located at 5704 Broadway, Sacramento, CA 95820
Q How big is The Electric Bike Shop?
A The Electric Bike Shop employs approximately 20+ people.
Q What days are The Electric Bike Shop open?
A The Electric Bike Shop is open:
Saturday: 11:00 AM - 6:00 PM
Sunday: Closed
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Q How is The Electric Bike Shop rated?
A The Electric Bike Shop has a 4.1 Star Rating from 55 reviewers.
Hours
Related Categories
Ratings and Reviews
The Electric Bike Shop
Overall Rating
Overall Rating
( 55 Reviews )Sara P. on Yelp
My son wanted an electric scooter to get around college campus in San Francisco. We had no idea what he would need, costs, etc. Mike and Jim saved the day! They worked with our budget, terrain, battery and distance concerns. He LOVES his scooter and is the envy of roommates/teammates.Completing this task on my own would have been a stressful nightmare!Thank you so much Mike and Jim!
Dustin Madsen on Google
Good service, but if you have an electric scooter just know you will pay close to what you paid for the scooter after you track down the parts buy them and then get charged 100 an hour. Also you have to track down all of your own parts, they refuse to, which makes things a lot more difficult if you dont know electronics. And if the manufacturer wont sell to a business, you order the parts to your home or a P.O. box. Your making this way harder on your customers instead of working around the problem, your just pushing it off on us. You could make this easy but your being lazy. Its a shame
Dustin M. on Yelp
AVOID! They make you hunt down your own parts, buy them from another dealer if you find the parts on your own, then pay them 100 an hour to finally do the repairs, you end up paying close to the price of a new scooter by the end. The excuse given is the companies wont sell to them. Which is obvious laziness, they can get parts delivered to a different address such as their home, or a P.O. box. The business does everything possible to make going to them expensive, time consuming, and shows a lack of respect for us the customer. Very disappointing that customer service has fallen so far that issues are now passed on as our problem instead of the business problem solving. AVOID!!
Steve Smith on Google
These folks really took care of my electric scooter issues. Very thorough and actually went above & beyond. Great service!
Monique Moua on Google
Very grateful for this shop! Traveled 2 hours away since there arent many electric bike/scooter repairs in my area, and I was not disappointed at all! They know their stuff! :)
Overall Rating
Overall Rating
( 55 Reviews )Write a Review
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