AmeriGas Propane

Over a month late on delivery
Mar 28th, 2023

I wish I could leave negative stars. The ONLY thing I can give them any credit for is for having competitive pricing on propane. But good luck actually getting your tanks filled. We placed an order over a week ago as long time customers and it's now past their delivery timeframe and we ran out of propane. I called customer service multiple times a day trying to get an update on delivery and they are absolutely useless. They outsource customer service overseas, so you get a generic script reading. And then when I was connected to a "manager", she screamed at me on the phone that their crew is "doing their best" after I relayed that my home is unlivable for my family, including small children. Absolutely no empathy for the situation, or motivation to make things right. How nice that you get to go home to a heated house in the wintertime, I can't say the same because your company is unreliable. I've heard horror stories about them and I should've listened. I refuse to give them a penny more after they completely disregarded us.
Mar 9th, 2023

Had great experience with this company. We usually use a mom and pop but needed a quick turn around which they couldn't accommodated with a 2 week lead time . Called Amerigas they were able to get the Gas out with in 2 days. Highly recommend !!!
Feb 17th, 2023

If you use Amerigas you should switch right now or be stung later.I have used then for 15 years but their communication and service now has fallen off a cliff.  They ran me out of gas and the people in the Philippians who manage customer service have no ability to help you. NONE!AWFUL COMPANY.  NO communication at all.
Feb 16th, 2023

I placed an order for 250 gallons for our church and was told it would be delivered on time. I called back three days later to confirm delivery and was told that there wasn't any order placed. I then place another order under for an emergency fill. Mike told me that they would be out that same day to fill out tank. Later in the afternoon, our Reverend call to verify they were still coming to make delivery, and they assured him they are coming out that same day. However, that day past and we did not received a delivery of propane as promised. We are now looking for another provider. We have been a customer with America's for many many years, but no more. They can not be trusted to provide the service they promised to deliver.
Feb 9th, 2023