Hotel Riu Plaza Fisherman´s Wharf

Chamber Rating

Verified Member
4.0 - (2213 reviews)
1096
579
218
119
201
Read Our 2213 Reviews

Chamber Rating

Verified Member
4.0 - (2213 reviews)
1096
579
218
119
201
  • Mike MAC CARTHY


    Apr 9th, 2024

  • Jason Vicky

    Very good and
    Apr 7th, 2024

  • Jack Plummer

    Brilliant family stay. Incredible selection for breakfast. Cleaning service was excellent. Oscars absolutely exceptional bar service made our stay at the hotel - couldnt have asked for more from him.
    Apr 7th, 2024

  • Perry Grant

    Friendly staff, a lot of fun for my kids and I Nearby activities: Close to Pier 39
    Apr 6th, 2024

  • Kimberly McKillop

    Avoid room 2517. We stayed here for 5 nights and it was directly above the dumpsters for the hotel. We were awoken and kept awake from 3 am to 7 am every single day while we listened to the garbage trucks back up, drag the dumpsters along the pavement, empty them and push them back. We had to go out and buy ear plugs which helped a little. The toilet was leaking from the base and the housekeeping staff bothered us by knocking every morning despite having the do not disturb sign up. They forced their way into our room despite us telling them we didnt want any service and insisted that they were required to call from our room phone and tell them we were denying housekeeping for the day. Also, the light for the bathroom controlled both the shower/toilet room and vanity/closet and if someone had to go to the bathroom at night or woke up earlier than everyone else, would wake everyone up by turning on the light. The breakfast was good and extensive and run efficiently. The lobby area was nice, and the parking was safe but expensive. You can park at other sites around for half the price. The hotel staff were all very helpful and courteous and the location was perfect for walking and accessing public transportation. There was a CVS, iHop, 7-11 and Trader Joes all walking distance along with numerous restaurants. If you go, request a room away from the street to avoid the dumpster disaster and the bus warm up that happens every single morning. Rooms: Avoid room 2517 right above the dumpsters or any room lining the street if sleep is important to you. The lights for the toilet/shower room also lit up the vanity and closet which woke everyone up every time someone needed to use the bathroom at night or early in the morning. Nearby activities: Pier 39, hop on hop off bus, Alcatraz, in-n-out, Ghirardelli square, the trolley were all within a couple of blocks. Safety: There were a few unhoused people around mostly at night or early morning but they never bothered anyone. We parked our car at the hotel for convenience and felt it was very secure. Walkability: Perfect location for walking to tourist sites, accessing public transportation, and restaurants. Food & drinks: The food and drink options both on and off-site were solid. The breakfast was run efficiently and the line moved quickly.
    Apr 5th, 2024

Read Our 2213 Reviews

About
Hotel Riu Plaza Fisherman´s Wharf

Hotel Riu Plaza Fisherman's Wharf is located close to Pier 39, one of the most iconic parts of San Francisco, and it offers the best services so that you can enjoy an unforgettable stay. Its complete facilities include free WiFi, an outdoor pool, gym and conference rooms.

 

This hotel in San Francisco has more than 500 rooms that are perfectly equipped to offer you maximum comfort. Each of them has satellite TV, a mini-fridge, coffee machine and air conditioning, and many more amenities.

Contact Info

Services

  • Free WiFi
  • Conference and meeting rooms
  • Swimming pool and sun terrace
  • Restaurants and bars
  • Adapted rooms

Payment Methods

  • Visa, Cash, Mastercard, American Express

Questions & Answers

Q What is the phone number for Hotel Riu Plaza Fisherman´s Wharf?

A The phone number for Hotel Riu Plaza Fisherman´s Wharf is: 415-362-5500.


Q Where is Hotel Riu Plaza Fisherman´s Wharf located?

A Hotel Riu Plaza Fisherman´s Wharf is located at 2500 Mason St, San Francisco, CA 94133


Q What is the internet address for Hotel Riu Plaza Fisherman´s Wharf?

A The website (URL) for Hotel Riu Plaza Fisherman´s Wharf is: https://www.riu.com/en/hotel/usa/san-francisco/hotel-riu-plaza-fishermans-wharf/?utm_source=google&utm_medium=organic&utm_campaign=my_business&utm_content=ZFW


Q Is there a key contact at Hotel Riu Plaza Fisherman´s Wharf?

A You can contact Maria Gonzalez at (415) 362-5500.


Q How is Hotel Riu Plaza Fisherman´s Wharf rated?

A Hotel Riu Plaza Fisherman´s Wharf has a 4.0 Star Rating from 2213 reviewers.

Key Contacts


Ratings and Reviews
Hotel Riu Plaza Fisherman´s Wharf

Overall Rating

Overall Rating
( 2213 Reviews )
1096
579
218
119
201
Write a Review

Mike MAC CARTHY on Google

image


Jason Vicky on Google

image Very good and

Business Response on Google Apr 9th, 2024
Dear Jason Vicky,Thank you for your review! We are very happy to know that you loved your stay and we look forward to welcoming you again soon.Kind regards, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

Jack Plummer on Google

image Brilliant family stay. Incredible selection for breakfast. Cleaning service was excellent. Oscars absolutely exceptional bar service made our stay at the hotel - couldnt have asked for more from him.


Perry Grant on Google

image Friendly staff, a lot of fun for my kids and I
Nearby activities: Close to Pier 39


Kimberly McKillop on Google

image Avoid room 2517. We stayed here for 5 nights and it was directly above the dumpsters for the hotel. We were awoken and kept awake from 3 am to 7 am every single day while we listened to the garbage trucks back up, drag the dumpsters along the pavement, empty them and push them back. We had to go out and buy ear plugs which helped a little. The toilet was leaking from the base and the housekeeping staff bothered us by knocking every morning despite having the do not disturb sign up. They forced their way into our room despite us telling them we didnt want any service and insisted that they were required to call from our room phone and tell them we were denying housekeeping for the day. Also, the light for the bathroom controlled both the shower/toilet room and vanity/closet and if someone had to go to the bathroom at night or woke up earlier than everyone else, would wake everyone up by turning on the light. The breakfast was good and extensive and run efficiently. The lobby area was nice, and the parking was safe but expensive. You can park at other sites around for half the price. The hotel staff were all very helpful and courteous and the location was perfect for walking and accessing public transportation. There was a CVS, iHop, 7-11 and Trader Joes all walking distance along with numerous restaurants. If you go, request a room away from the street to avoid the dumpster disaster and the bus warm up that happens every single morning.
Rooms: Avoid room 2517 right above the dumpsters or any room lining the street if sleep is important to you. The lights for the toilet/shower room also lit up the vanity and closet which woke everyone up every time someone needed to use the bathroom at night or early in the morning.
Nearby activities: Pier 39, hop on hop off bus, Alcatraz, in-n-out, Ghirardelli square, the trolley were all within a couple of blocks.
Safety: There were a few unhoused people around mostly at night or early morning but they never bothered anyone. We parked our car at the hotel for convenience and felt it was very secure.
Walkability: Perfect location for walking to tourist sites, accessing public transportation, and restaurants.
Food & drinks: The food and drink options both on and off-site were solid. The breakfast was run efficiently and the line moved quickly.

Business Response on Google Apr 7th, 2024
Dear Kimberly McKillop,Thank you for taking the time to share with us your thoughts.We sincerely regret that the service you received during your recent stay did not entirely meet your expectations. The experience you described is not characteristic of the level of service we strive to provide.Your feedback has been shared with our management team to discuss the potential need for change as we hope you will consider returning to allow us to have the opportunity of restoring your faith in our brand and services.Kind Regards, Hotel Riu Plaza Fisherman’s WharfOnline Reputation Manager

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Overall Rating

Overall Rating
( 2213 Reviews )
1096
579
218
119
201

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