G1G Travel Insurance Services

I'm very late to write this review, but I've had nothing but a great experience with this company- they are responsive and quick to handle claims. I recommended them to a friend visiting me in the US from Europe in 2019. Long story short, he had a bad accident and ended up in the hospital for 5 days with surgery. I was the one to call and report the incident and G1G was so fast to set everything up to receive bills directly from the hospital. I was honestly so amazed, normally always preparing myself for a fight with insurance companies. In the end, well worth their reasonable price and I will continue to use them when I travel!
Apr 5th, 2022

Super easy process online. Carl was very helpful and knowledgable of the policies. I felt like I was talking to a friend. Simple process, and I feel confident about taking my trip knowing I have superior coverage. Will be using them in the future. Highly recommend.
Mar 22nd, 2022

I recently bought visitors insurance for my mom from G1G. I talked with several other insurance providers but I found G1G to be the most professional. Albert was very helpful in guiding me as to what policy I should get. He was very knowledgeable. He didn't rush me and answered all my questions patiently. There was no high pressure sales either. In the evening, my husband had a question and so we called them after-hours and Zain answered. We found out he is the owner and he too was very helpful. I have not filed any claims yet, but the buying process was definitely very easy and a pleasant experience.
Feb 19th, 2022

UPDATE We had to unfortunately use the insurance from G1G and it was a horrible experience for us. The company used the excuse of existing conditions to all the claims while my father In law had a medical emergency for something that we have never ever experienced. We were made to provide documents etc but every single claim was denied. I do not recommend that you buy this insurance at all. We had a very terrible experience and do not want anyone to go through the same My parents visit the USA frequently and we have always bought travel insurance for my parents from India. The last time around, for the first time we actually had to use the insurance and it was not an easy process for getting the forms filled, answering questions, resubmitting forms and calling India and still it took a long time to finally get the claim processed that too after my employer stepped in. So, I was now looking for an insurance from USA this time. The big issue was that I was not able to get a plan that allowed an adequate coverage for onset of acute pre existing conditions. I called G1G and spoke with Max and he took time to understand my requirement and then instead of pushing any plan explained to me the kid of insurance plan that will work for my needs. The then stated that there is a new plan that is going to come up will meet my needs. He was not pushy or salesy at all and was very helpful. He sent me the links to the new product once it was launched and it was super easy to bu the insurance. As i was buying travel insurance from a USA company for the first time, /i had a lot of questions, Max addressed all of them so so did the online chat help. Overall a great experience with the search, buy and customer service. Will totally recommend. Do ask questions as the team can then help you better. The big plus for me was that they did not try to push any product to me rather worked with me to get the right one.
Apr 12th, 2022

The g1g insurance team are top quality, particularly for adventure (surf) travel insurance. Amanda, who I worked with, was nothing but helpful, transparent and diligent with every detail. Great company if youre looking for good travel insurance.
Feb 14th, 2022