Farmers Insurance - Tive Sodje

Dear Nicole,I hope this message finds you well. I recently came across your review on our online page, and I want to express my sincere apologies for any inconvenience or frustration you experienced during your interaction with our agency.I understand how important it is to receive timely and efficient service when seeking insurance quotes, and I regret that we fell short of your expectations in this instance.Please allow me to address this issue personally. I would appreciate the opportunity to learn more about your specific needs and provide you with the assistance you require. If you're still in need of insurance or have any questions, please don't hesitate to reach out to me directly at (408) 963-1465. I am committed to ensuring your insurance needs are met promptly and professionally.Your feedback is valuable to us, as it helps us improve our services and ensure that every client receives the attention and support they deserve. I look forward to the opportunity to assist you further and demonstrate the level of service we aim to provide to all our clients.Once again, I apologize for any inconvenience you may have experienced, and I appreciate your consideration in allowing us to assist you with your insurance needs.Tive SodjeInsurance AgentFarmers Insurance - Sodje Agency