Marco Guerra - RoundPoint Mortgage Servicing Corporation - CLOSED

Jennifer Guerra was wonderful to work with! We had some issues, however she tackled them all head on and got our transaction closed. Very happy to have had the opportunity to work with her.
May 22nd, 2021

We had a phenomenal experience with Jennifer Guerra of Freedom Mortgage! She was so caring and knowledgeable and didn't leave one leaf unturned. Jennifer gave us the hope and confidence that we could do this! And we did with their help and assistance!!! Thank you Jennifer and everyone else at Freedom Mortgage for a really amazing experience. We will tell all our friends and relatives!
Nov 28th, 2020

We were very blessed to work with Jennifer Guerra! Very responsive in answering all of our questions promptly and in detail. She also keep us very informed of what was next. We felt well cared for the entire journey. We highly recommend her and the rest of the Freedom Mortgage team!
Nov 26th, 2020

I was looking to buy a property and my real estate agent referred me to Loan Officer Matt Heuss from RoundPoint Mortgage Company. I talked with Matt at length on my very first phone conversation regarding getting a loan for my potential home. Matt was very thorough in explaining how the loan process works and got me an excellent interest rate. He followed up with me on my loan application frequently and expedited the closing within 3 weeks as I requested to move in the new home earlier under circumstances. He was able to speed up the process and I got the key to the new home at the end of the third week. His service was remarkably outstanding i couldn’t have moved in fast enough without his help. I highly recommend Matt to my friends, family or anyone who’s looking for a loan officer, Matt is the best in the mortgage industry.
Sep 2nd, 2021

When my insurance company cancelled without notifying me, Freedom took over and charged me for insurance. I had already replaced it and sent them proof but they still refused to cancel their coverage, refund me the amount they took. Wish I could fire them. This has been a nightmare. Getting through to someone is IMPOSSIBLE. SO FRUSTRATING
Nov 22nd, 2020