Discovery Inn Monterey

Dear Mr.Doss91,Thank you for taking the time to rate our hotel and explain your experience. The room was thoroughly inspected and no bed bugs were found. Also the room was rented out, with no further complaints. I want to assure you that we are thoroughly investigating this claim and that although we have not found any evidence of a bug infestation, we are taking the necessary precautions to ensure that nothing is missed. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regularly scheduled basis. We take this business very seriously and assure you that management has taken all the steps to make sure that all the rooms are clean and our ultimate goal is to make sure each guest has a comfortable stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.

Hello Japp,Thank you for rating our hotel so highly! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Hello Igor,Thank you for rating our hotel so highly! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Hello Jacob,Thank you so much for sharing your rating and giving us an honest look at the guest experience in our hotel. We appreciate the compliments and the comments regarding areas where we can improve. We are working to take care of all of the issues that you addressed and we thank you for taking the time to share your experience. We hope to see you again soon and to impress you with our continuous improvements.

Hello Tanya,Thank you very much for your great review of our hotel! We appreciate your compliments and we take high pride in the peaceful ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. May you return again soon and feel at home just like the last time!