Royalty Auto Collision

Feb 12th, 2024

Juan was honest and respectful even when I optioned out of repairs, I was involved in a collision on 12-19 and he analyzed my damage. Great guy, it was evident hes for the people. Thank you again Juan for a commendable reaction in me moving my vehicle out of your shop. Pro collision knows hes an asset.
Dec 12th, 2023

My car was at the body shop for 4 weeks and the day they called me to pick-up the car i was very disappointed, horrible body work and miss color paint job ,body parts were loose and gaps were miss mached all around the bumper was loose gaps on both sides of fenders and bumper meeting, bubble on the paint and the owner was insisting it find your bumper will not fall off. I had to get the insurance involved then they took the car back for another week so now totaling 5 weeks on a small front side account. The funny thing is i had to pay the shop $500 deductible. I took my car to several body shop no body wanted to fix someone else work. But they told me the body shop should at least refund you the $500 in a good faith for everything we have gone through. Just think about it 5 weeks. Services: Painting, Body & Trim
Oct 25th, 2023

The repair on my vehicle took twice as long as initially estimated, leading to extra costs and an unfinished job. Upon my arrival and pointing out the unresolved issues, they addressed them, but it required me to stay longer than planned. Though they promised a gift card as compensation, after calling them three times, no one seemed to have any information about it. I'm glad I didn't make a trip just to receive a nonexistent gift card. This situation led me to make follow-up calls, write reviews, and ultimately file a complaint!
Sep 26th, 2023

Sep 22nd, 2023