Optical National Vision

Jun 6th, 2022

Had a great and smooth transaction. All of the ladies that helped me pick out my glasses were outstanding. They were so patient with me! Great customer service!
Sep 22nd, 2020

Customer service was EXCELLENT! I don't know what thaw other reviewer was talking about. Keyauna (sp) was the one who handled me and my Sons purchases, AND went out of her way to escort us to the appropriate department that handles exams and accepts Tricare insurance. She was very attentive and took alk of our information. When we returned two weeks later, she remembered us as and was able to quickly process our order. I did notice that there were several customers who felt entitled to jump lines or interrupt conversations rather than wait their turn. Having to wait 1 to 3 minutes is nothing...and is CERTAINLY no excuse to try to make yourself stand out based on your husband's rank! Get over yourself! The staff at Optical National Vision are professional and great at what they do. Don't waste your time believing a fake negative review from a impatient customer. Its more cost effective than any of the off base shops, there are many options to choose from, AND they take Tricare! Go check them out!
Feb 14th, 2020

If we could give them a 0 we would. We have been loyal customers for years not only because of the quality of their products and price but simply because of how pleasant and personable the manager Ms. Kanike is towards her customers. She always goes above and beyond to ensure that all our optical needs are met. Her customer service is unmatched! Unfortunately one of her employees by the name of Sonya (we believe is her name or at least that's what we saw on her name tag)is the total opposite. She has no type of customer service whatsoever, rude and just plain unprofessional.
Feb 10th, 2020

Exactly what you expect from a store that sells glasses and contact lenses. Note: Military insurance does not cover contact lenses
Sep 3rd, 2019