Ecoscape Environmental Design

Absolutely unprofessional and horrible experience. The owner is rude and the service is subpar. There are much better companies in Boulder to go with. Avoid!
Jan 3rd, 2022

Oct 8th, 2021

Aug 14th, 2021

Absolutely stay away from Ecoscape. We hired them to design the front garden of our house last summer because I have no knowledge of perennials and figured a designer would be a big bonus. The designer has no eye for aesthetic design. The execution was horrible. Spacing problems and now with one growing season it is so obvious that one side is completely overcrowded and the other side is much too thin. There is no design. The one tree we purchased from them has awful structure. And worse of all, they chipped a large tile on the exterior of our house without reporting it to us. They are very unprofessional and do not be fooled by the fact that the have a designer. The manager is a great talker but the entire process was a complete nightmare. Now we have a garden that has to be redone because its an absolute eye sore and damage to the exterior of our home. It was an exhausting and disappointing experience, all around. I can not emphasize enough, to do business elsewhere.
Jan 13th, 2022

My family met with EcoScape Environmental Design in connection with some updates we wanted for our backyard. The company portrayed themselves as being a full service firm, from design to implementation. After going over scope of project and budget of no more than $15k, we were pitched a design engagement as a first step. This design engagement came with a price tag of $1800 and was viewed as a critical component in the process. After a visit to the location and two zoom calls, the company prepared a design plan. Unfortunately, the plan delivered had no regard to the actual budget that we discussed. In fact, the price to complete the project on the plan was over double our budget ($31,439.97). In response, we tried to scale back items that we were originally discussed in connection with the scope to try to get the price down to an amount that was consistent with our original budget, but the company decided that they may not be the right fit for the project anymore. As a result, we asked the company to refund the "design" fee of 1800 given that the design produced was worthless given the discussed budget. Rather than refunding design fee, the company took the position that per the engagement letter, they produced a design and therefore the fee was owed. Such a position leaves consumers vulnerable to this bait and switch tactic as the company can produce whatever design they like at whatever cost notwithstanding the consumer's discussed budget and the "design" fee would still be owed. As a fully integrated company handling design and installation, this miscommunication between design and pricing should never occur unless it is done on purpose to get people to spend more on a project as they already have invested money with the company.
Mar 30th, 2021