Archibald Family Dentistry: Sam Archibald DDS

I have been a patient of Dr. Archibald for over 5 years now. He has done everything from cleanings to fixing a cracked tooth the same day. His office staff are very friendly and professional. Atmosphere in the office is very relaxing. I have since moved about 20mi away, and will still continue to visit Archibald Dentistry. I hope I never have to look for another dentist. Dr. Archibald has set the bar very high for me.
Oct 23rd, 2020

Oct 16th, 2020

Horrible billing practice, charged me $50 for rescheduling an appt, indicating I missed an appt in April 2018. Lost my business!!
Apr 24th, 2020

Mar 22nd, 2020

I took my son in last Monday because he had a toothache. I had called 3 weeks prior to make the appointment. I gave the receptionist all the insurance info she asked for. We walked in 15 min before the appointment, we were not greeted she just pointed at the clipboard with paperwork. I filled it out, gave it to her, she then proceeded to tell me I didn’t have dental insurance? So I called Guardian (dental insurance) and they said no one had even called them ( I have insurance) went back to her and told her I did have insurance after she had called. Why wait until we’re at the appointment to tell me I don’t have insurance when I called 3 WEEKS AGO! My son needed a root canal which the dentist said he doesn’t do? So we got a referral. The dentist told me his receptionist would call and set it up. A few days go by and I don’t hear anything so I call them and ask if the appointment is set up. The receptionists exact words were “ why would I call? I don’t have access to their books!?!?” I hung up on her and called the new place myself and made the appointment. They also said that Archibald never contacted them!!! At this point I’m done! The dentist was nice that’s why I gave the second star.
Oct 4th, 2021