Dependable Cleaners

I have not been to your establishment in at least 3 years but I came directly here (12 and Lincoln) when I needed to get my pants altered. Valerie at pickup was great very friendly and Mary was super fab when I came to pick up. Ladies....in a word y'all rock! Wait I guess that actually two words lol Keep up the GREAT WORK!
Apr 3rd, 2024

I recently used Dependable Cleaners for a simple hem job on a casual pair pair of pants. Before writing this review I was prepared to offer 3-4 stars for two reasons related to the hem job: 1-I had to set the hem line with a pin myself (this was a first). 2-The attendant told me it was going to take up to two weeks for the hem job to be completed (way too long for a hem job). Imagine my pleasant surprise when the pants were not only ready on the 3rd day but pressed as well! It was also nice to be informed of the completed job via email. I think this combo service was a good deal for $20. By comparison, a tailor in my nearby neighborhood wanted $30 with a true two-week backlog and no pressing. I don't know if I'll use this business for all clothing services, but I'll definitely use them for future hem jobs. Services: Clothes pressing, Alterations
Jul 10th, 2023

The front desk worker is so abrasive and rude I walked out. Also this place is over priced
Apr 1st, 2023

Same day service advises drop off by 9:00 am, we arrived at 9:02 am and they refused same day service. I understand that businesses need to set rules, but as a first time client with high potential to return and local to the neighborhood, this felt pretty absurd. Seems like their business doesn't have an interest in picking up new clientele. We'll be going elsewhere.
Jan 16th, 2023

Was told it would take a week to clean when their website says done same day if dropped off before 9 am. Also, wanted 4 times what the local cleaner wanted. Will not go back.
Jan 12th, 2023