Pro-Klean

Very professional, organized and meticulous about repair work.
Apr 7th, 2024

Marc and the team at Pro-Klean were amazing! The team worked seamlessly with the insurance company. Pro-Klean was organized and clean on the job and really worked to accommodate our schedules. They showed up on time and did nice work. They really cared about getting things right and this was so nice to see. Although we did not select them, we are very fortunate that our insurance company selected them for us. I would highly recommend their services.
Mar 28th, 2024

Pro Klean was immediately responsive to an emergency situation. We are impressed with the level of professionalism from all staff that responded. Highly recommend.
Mar 26th, 2024

PK was incredibly responsible, attentive, and professional. There was zero stress. From the minute I called until the entire issue was resolved. They handled the insurance company, cleaning, storing, and much more. Everyone I dealt with was very nice and helpful. I cant say enough good things. They are the ones to call if theres ever are damage or emergencies with your home.
Mar 25th, 2024

Sept 2023, a 100ft pine tree fell on my apt building. Tons of damage to the 2nd floor, looked like a meteor strike up there, my floor also took damage, broke all the (new) windows cracked sheetrock and some structural damage. Pro Klean was tasked w the clean up/repairs thru insurance- and I've had nothing but problems since day 1. Due to negligence, a ProClean employee did not secure the plastic rain seal tarp properly. The 3 day rain storm that followed resulted in TONS of unnecessary water damage. So what was probably a few thousand in repairs turned to $10,000+ in 1 day. Not to mention they didn't clean up any glass or brick , it's still littered along my building to this day. With water comes mold, and it's my 10 yr Olds bedroom mind you. They didn't even begin the inspections until this March (about 7 mo. later). They finally come last month, and tell me I have to do the labor myself to clean the room for them. We clean the room, and they put an asbestos fumigation system in, and block off our only bathroom without a notice for a whole 24 hrs. So I'm figuring they will be working on the room all week... Nope, I had to call back a week later, manager says "oh I didn't know they were finished with the fumigation " !!! So I asked when will they be back to actually start repairs? He replies " we have to set up ANOTHER inspection w the building manager, so itl be another week or so" I was floored by that one. Just terrible communication within and with customers , they made us go over half a year without my son having his bedroom, and they couldn't even clean up the glass & debris from Dat 1!
Apr 5th, 2024