Lafayette Federal Credit Union

Esfira G. _{on Yelp}

Oct 12th, 2022

LFCU is very disorganized and makes a lot of mistakes. I would think twice before opening up an account with LFCU.The worse bankI'll stay away from themCan't get an access into my account

Carl H. _{on Yelp}

May 13th, 2022

I have been a member of Lafayette Federal Credit Union for over 20 years. I am planning to undertake a new career, which requires me to reduce my monthly expenditures to a bare minimum while I build up revenue. When I asked to reduce the monthly payments on my one remaining loan, with a balance of just $2,000, LFCU refused. No consideration of my being in good standing for 20 years. Did not matter that I had paid off my mortgage and all previous loans. That was really galling to me. They don't treat members like people, just as numbers. Rules matter, people don't. The last straw. I plan to withdraw all my funds and transfer them to another CU or bank. I don't know what happened. LFCU used to take care of members. Not any more. Sigh.

Thaddeus K. _{on Yelp}

Dec 3rd, 2020

Can't understand the other reviews being so low.  I do now mostly only use the on-line seervices of LFCU.  But from time to time I have to call in and get some help with specific problem.  For example, recently my wife died and they were very sincere, prompt and professional in helping me update the account to reflect only my name and the Living Trust.I have been with LFCU since the early '80s.  They have helped me here and overseas.

Patrick Mowery _{on Google}

Jun 30th, 2020

Edited: I have never had so many bad experiences with a bank but I will say after reaching out to the managers and getting on the phone with customer service they made everything right. I maintained my business with them and will continue to do so. Thank you for fixing the problems!