Pam Leonard-Williams - State Farm Insurance Agent

B Wilson _{on Google}

Mar 28th, 2024

I absolutely love these people. They go above and beyond to assist you. I know there may be other options, however, the customer service is worth the price.

Bill Schwartz _{on Google}

Mar 22nd, 2024

We had been with our previous insurance agency for 5 years and tolerated leaving voice mails and too many times never getting a return call. The Leonard-Williams Agency was recommended to us by many people in our community. We were being cancelled by our previous homeowners insurance as they apparently were getting out of the condo business. What a refreshing experience it was to call this agency and actually talk to a human being from the start, getting a meeting immediately with an agent (Michael Clarke), and finding him very knowledgeable about our community and teaching us things we weren't aware of with our insurances. To me, there is nothing worse than changing insurance. However, after making the decision to change to this agency, Mr. Clarke made it so seamless by doing it all by telephone and email. I don't think we've ever felt so confident that we did the right thing with the right agency.

G Juchniewicz _{on Google}

Feb 6th, 2024

So happy to see that customers are satisfied. That has not been my experience. I have been a State Farm customer since the 70's.
1. I have left several messages for Pam over the past year on VM and with receptionist. No response.
2. If you leave a VM or send email, walk in customers have priority, even if you submitted message or email three days prior to walk in. I need to know this to plan accordingly.
3.During a traumatic accident I had in Dec 2022 (rear ended) I received poor assistance from Pam's office on how to proceed.
4. There are several other incidents that are lengthy and have caused undo confusion and stress
Unfortunate because I have tried to forget and move on after each situation. Keeps on getting worse, not better.

Jorge Delgado _{on Google}

Jan 27th, 2024

I want to acknowledge Yessenia Guerra-Pacheco for the excellent and professional attention received in the interview I had with her on Thursday, January 11, 2024. Good willingness to help me and, above all, excellent knowledge of her functions. I was very satisfied with the information provided.
Carmen A. Miranda