Diver Mansion

May 7th, 2022

Please beware when booking your party! We booked our daughters party 3 months in advance. 3 weeks before the party, I called to pay the remaining 50% balance I owed. The owner called me that they had not put our birthday party in their calendar and therefore would not be able to do the party because they double booked. The owner confirmed that they had all my contracts/agreements signed but they had failed to add me to their calendar. She also confirmed that they had taken a reservation way AFTER I made mines, however, the owner decided to honor the family that reserved after I did. Imagine hearing these news 3 weeks before your little ones party, when you had everything planned and purchased and your kid has been excited for months. They would not have even notified me unless i hadnt called to pay the balance. The owner said that I could change the party to another week or to their new location, which was about an hour away for which she did not have any pictures from the inside of the location to provide. However, we had family traveling from out of the country to be here for the birthday that week. Even with this, she said there was nothing else she can do but return my money if the options she provided didnt work. She said she would talk to her partners to see if due to the error and inconvenience provided 3 WEEKS before party, that I would not need to pay the balance if we did the party at the other location. However, she then called back to say that they can only assume the taxes of the party for the error they made. The resolution they provided for their error and decision to take the family that booked after us is considered extremely unprofessional and unethical. We decided to get our money back because I refuse to give a single penny to this company. If you do decide to use this company, please note that even if you have a contract, you run the chance of them double booking and taking a family that booked a larger party package instead.
May 4th, 2022

Such a fun place to take the kiddos!! My son already wants to go back and we were just there yesterday. They have a jungle gym play area and different sections such as a pretend grocery store, police station, vet office, and firehouse. The people working there were very attentive and kind, and kept the area very clean. It's also in a central location, right next to International Mall, so it's super accessible and convenient. Would give more stars if I could!
Apr 30th, 2022

(Translated by Google) Excellent place to celebrate birthdays. (Original) Excelente lugar para celebrar cumpleaños .
Mar 8th, 2022

(Translated by Google) Beautiful place!! The decoration is luxurious! And the attention wooow we didn't have to worry about anything! We just enjoy! super super recommended (Original) Hermosoo lugar!! La decoración es de lujo! Y la atencion wooow no tuvimos q preocuparnos de nadaa! Solo disfrutamos! Super super recomendado
Mar 4th, 2022