Candlewood Suites Ft Myers I-75, an IHG Hotel

david kinder _{on Google}

Feb 20th, 2024

I guess I spoke too soon about this hotel. Its like the old saying goes everyones on their best behavior when you first meet them or deal with someone or some company. My company switched me from days tonight working in the hotel has not been overly accommodating, knowing that I have to sleep during the day im working five sometimes six days a week or should I say six nights a week the problem is Im sleeping during the day when the maids want to clean the rooms which also keeps me awake if theyre nearby that I guess I have to deal with what I dont have to deal with is the hotel renting a room to somebody with a barking dog. I called to the front desk and asked them to take care of the situation actually two times I called it took over an hour for them to correct the problem. I had to call the corporation IHG to have them call the front desk which worked although that was today. Well see what happens tomorrow. The personnel at the front desk. Have a bad habit of blaming everyone else for the problem instead of taking responsibility for it. Too many excuses with very little results. The irony of the situation is Their motto is we want you to be 100% satisfied well maybe just maybe they should practice what they preach. Here we go again. They know that Im trying to sleep during the day because they know Im working at nights. The company that I work for was supposed to extend the stay of the hotel room. I dont know what happened. This is out of my hands. I dont need the manager of the hotel, banging on my door, waking me up thats very unprofessional of her, I will be getting in touch with her superiors. All I can say if youre working nights, I would not recommend this hotel. They do not accommodate people that have to sleep during the day. Here we go again you know this outfit is like children. You have to tell them over and over and over again the same thing and it doesnt stick. They know that Im working nights and I have to sleep during the day but yet they still keep knocking on my door, waking me up, Im beginning to think that just doing it out of spite. its the same old story. I called the front desk and they blame somebody else for it. They never take responsibility and try to correct the problem when I get done with this job Ill never stay at another one of these hotels and buy that I mean IHG because I have even called corporate headquarters and they do nothing about it, so I am at the end of my rope. So now that Im up, I decided to try and take a shower. Theres no hot water how convenient this is a hotel from hell.
Noteworthy details: If you stay at this hotel, I hope you like taking cold showers. Theres never hot water.

Stacy Turner _{on Google}

Feb 2nd, 2024

The room was so nice. It was spacious, clean, and had plenty of work space. The kitchen has just about everything you need and everything was in great shape. The staff there was super friendly and helpful with anything we needed. I will definitely stay there again when we are in town.

lisa christy _{on Google}

Jan 23rd, 2024

They are very nice here! Very clean. The rooms are nice with refrigerator and cook top and microwave and mini dishwasher in all the rooms.
They have a nice little store.
Free coffee all day and night.
The staff are all wonderful.