Eagle View Installation Services

I signed my contract in July for 10 windows, patio door and front entry door with sidelights with a very knowledgeable and polite sales rep (who since I've been told has quit). Windows were installed end of September but the front ones were misordered and did not have grids. The rest were fine but the installers did some of the worst caulking I have ever seen and even left grass poking through to the inside of my home which they had to of seen because is was caulked over. The installers also joked that they forgot my patio door and my front door was on back order. Months later my patio door was lost, then found, then accidentally sent back. My old windows had security sensors to an old system and they chose to pull out the sensors and leave hanging over every single window sill for all 10 windows and caulk over the wires. Dozens of phone calls. The front door supposedly was delayed by a hurricane then the manufacture was switched then on back order again. I have had 6 scheduled appointments where I had to pay a house-sitter and no one came. Once they came with the correct front windows (had no idea what I was talking about with a patio door or front door) with grids but could not install because they had the wrong number of glass pieces. Eventually in January I talked with Mike Dugan (the manager supposedly) who promised I would have everything done today which obviously didn't happen. I already filed a complaint with the BBB and encourage other to do so as well. Ridiculous. **Update** They never responded the BBB so it is part of their record. I'm still trying after a year to get the glass replaced on my front windows that they misordered (was supposed to have grids per my HOA) and fix the sensors that are still hanging in every singe window in my home. No one responds to voicemails. They also after 9 months finally said they were not able to replace the front door.
Mar 22nd, 2020

Horrible service, stay away from this company
Mar 18th, 2020

Horrible. They took my money in November. Contract says to be done in January. No response. I think they went out of business. Has anyone tried to call attorney or better business bureau?
Jan 31st, 2020

Nov 24th, 2019

The Eagle View of two years ago was awesome and did a great job on our house. Went to use them again on a new house and found that most of the folks we'd worked with have left the company and Eagle View is operating under a different name - Masterlite - which I couldn't find a state license for, or a website, nada. They took my deposit and now won't return my calls. Have already called the bank to cancel the check but trying to get the word out, these aren't the same guys, and I worry it's a scam. CAVEAT EMPTOR!!!!
Oct 27th, 2019