True Med Spa

Mar 8th, 2024

I just started going to Lupe, shes great. Noelle also does my hair here. Love my results every time
Feb 19th, 2024

Best salon & spa in Lakeland!
Feb 11th, 2024

Feb 8th, 2024

Ive had one appointment with TrueMedspa. I went in looking for more information on Cool Sculpting, but was convinced by the manager that TrueSculpt would get better results. I purchased one session at full price $2000 and the second session for 50% off, $1000. Review of the TrueSculpt itself, I saw zero results but I also wasnt able to use my 2nd session because we moved out of state soon after. I have been trying to contact TrueMedSpa for probably close to a year, inquiring about a possible refund on the session I didnt use. When I call I get the same response every time, The manager is out of the office and I will leave her a message to call you back tomorrow. Ive also sent several emails with one response, which was probably by mistake because the manager was out of the office. I do not understand why the manager is avoiding any communication with me. Avoiding my emails and calls for a refund inquiry? This is not good business. All it would take is 5 minutes of her time.
Feb 15th, 2024