fusionZONE

I can tell you that I'm a or may not retract this one star review on Fuzion Zone I have been going through a very difficult transition apparently with Fuzion Zone in which they have taken over motor webs roughly two years ago maybe three years I don't remember quite exactly I would have to look at my records I can tell you that we are a small dealership in a town that I have lived for all of my life I'm a fifth-generation resident and farmer and car sales owner of Tim the truck man and ehlers Farms. I can tell you on November 10th 2020 that Fusion what song was notified on two separate occasions from me after a busy day at work and which thank God since I have a good connection with the community most people have my private cell phone number I can tell you eight separate applications submitted through Fuzion own we're submitted and each and every one of those people we're able to buy a vehicle with good credit if it wasn't for my upmost standing and well known person in the community I would have lost these deals to another dealership they did not seem to concern let me tell you at the moment I was not too concerned because this is actually happened several times in the tune of the last 3 years I can say probably 10 times I can tell you through the analytics of Google I can tell you through the operations of Fuzion own and I can tell you through the operations of Fuzion own and their employees in which after roughly two separate inquiries by me set to Fuzion Zone support team at 6:30 in the evening of 11th November and about 9 p.m. the same evening I sent them a message after my long day and which I close at 6 p.m. I did not leave the dealership until 9:30 that evening and which I had spent over 14 hours that day because I am there myself on one particular day per week that was this day I had several complaints throughout the community that they tried to submit credit applications and which there is a error message directly across in red on my application page for Tim the truck man for inquiry of getting financing in which the town that I live is roughly about 18,000 people the neighboring Town Bellingham to next to Linden what's the largest town in Whatcom County in the tune of I believe 92,000 people we do fairly well in our community and we carry it anywhere from 60 to 100 cars and inventory and trucks at any given time not to mention motorhomes campers boats and a few other miscellaneous items that actually have value we do not sell garbage we are not a Buy Here Pay Here lot and every one of our vehicles do not have a salvage title in which we have sold I can tell you in approximately in The Last 5 Years roughly two vehicles with salvage titles those Vehicles were a macula a reply placed Parts with e m parts and the body shop that did the work has numerous amounts of awards and schooling with continuous on both of our levels throughout our life our dealership has over 135 years of experience. I can tell you the next morning by about 11 a.m. I have not received a phone call one other than a support ticket saying your issue will be taken care of quickly I can tell you fusionzone just not in any one of their tickets when you send a support message for help because a problem within their system I can tell you that that day especially one of their employees named Caleb I was talking to him and wished he was basically not listening to my self the owner of my page and the administrator of another I can tell you Caleb was may be roughly 28 years old and very not understanding in a position of tech support in which the man actually knew less than I did with the situation not only did he not no less than I did with the situation but he didn't know how to rectify the common knowledge of the computer programming that this Corporation represents and which we pay for and which we also when Fuzion Zone Ginny basically bought out motor Webb's a family-owned business that they immediately the next month after they took over the operations of motor labs in the new name of Fuzion Zone tried to raise our price of 199 per month for maint
Nov 13th, 2020

Mar 4th, 2020

This review is for Leslie Cummings for being an outstanding performance manager. She went above and beyond to make sure we are happy with our website. We had a rough start and when Leslie stepped in, she made sure to follow up on every request, responds very quickly to e-mails, she's always working!!! Thank you Les for all of your hard work and all the time you put into our account. I look forward to continue working with you.
Nov 19th, 2019

Leslie Cummings is my "go to" at fusionZONE Automotive LLC. We are a division of a Fortune 500 dealer group and she is heads and shoulders above anyone that I interact with. My nickname for her is 7-11. I was working on a rather complex website request, and at 10 PM Leslie called me with the news that the project was done and ready to implement the next morning. She makes my demanding position a lot easier. R Westervelt DCH Montclair ACURA
Nov 3rd, 2019

Aug 10th, 2019