Miami Auto Collision Group

John Smith _{on Google}

Jan 11th, 2020

If this place is even still around. Run away. Took 6 months to finish body work from a collision. Said I was a week or so late picking up my car. They charged my insurance $14,000 for repairs and then wanted thousands in storage fees from me. Total crooks. Total insurance scam going on there.

Arianna Brito _{on Google}

Jan 4th, 2020

I am so grateful for the service I received here. Long story short- the parts weren't going to arrive from the manufacturer until October (3 months without a car..can you imagine?! Me either). There was a shop in Orlando that had the parts but did not deliver. Expo sent one of their mechanics to pick up parts from Orlando so my car can be ready sooner. Yuri is the best and one of the many nice people working here. She handled GEICO and was able to set me up with an awesome rental car. They were also really consistent in calling me with updates. The job was done beautifully and my car came back cleaner than I left it. Overall, amazing experience with this body shop. Pics include before and after.
I know some of the reviews are terrible but, it's my understanding that they've been working on customer service and I can honestly say they're doing an astounding job. Highly recommend. Services: Body & Trim, Painting

Madelain Roque _{on Google}

Sep 11th, 2015

Worst body shop ever!!! My Insurance made them a check of 14k, my car has been there for about over 6 months now my car has a problem they can't even figure out. Everyday its a different excuse they are all a bunch of liers. They told me they where switching owners but the manager was going to stay. I show up today & the whole body shop is closed even the office. The only car in the lot was mine. Take your car here & it will be your worst nightmare.

William Worley _{on Google}

Jul 4th, 2015

Was on business travel from Tampa, FL and got into a wreck on 88th / Kendall Drive. Tow truck driver was there 30 minutes before police had arrived already pressuring me to take my car to a "reputable" collision and auto body mechanic. Long story short, he took me to Miami Auto (Which learned he gets a kick back), Progressive was onsite the next day and wrote the estimate at 12K and cut them a check. It took them THREE months to "repair" my vehicle .. if you want to call it a repair. Recieved excuse after excuse why it wasnt....
They JB welded on broke parts, including oil pan, did not replace under splash guard plastic, did not fix crankshaft, Did not replace fan and radiator etc. etc. Biggest scam ever ... Had to put in $2000.00 of my own money when finally getting back to Tampa to ensure the major things were repaired properly.
AVOID AVOID AVOID

Olga Garcia-Montes _{on Google}

Feb 7th, 2015

This is the MOST unprofessional body shop I have ever dealt with in my 55 years living in Miami. They LIE about what it takes to repair the damage, they don't write it on the work sheet or the invoice, and later, when the customer realizes the work is not done right & the dis-assembly & re-assembly labor they said it would take was NOT done they tell the customer they have no possible claim since nothing of that was specified in writing; therefore, the customer is out of $$$$$ cash, since credit card payments are increased by 3.5 % & checks have to be received & processed at least 1 day before delivery, which means you pay before the service is rendered.