Gucci - Aventura Mall

My credit card was stolen and the thief used my card here, when I asked the store for help they could care less and actually defended the fraudulent user. We all know when you purchase a luxury item they usually take your name and register it in their system, and the bare minimum is to ask for an ID with the credit card. They said there was nothing they could do and to try work it out with bank. I guess their sales commission is more important than their integrity!
Jun 29th, 2023

Amazing merchandise and exceptional service.
Jun 28th, 2023

Great place, excellent customer service.
Jun 17th, 2023

(Translated by Google) My husband bought something in this store for a mother's day gift and it turned out to be used, we realized when we opened the bag. The manager of the store whose name is billi said that the strap which he had only bought a few days before and treated us in a very contemptuous and rude way I do not recommend buying here at all (Original) Mi esposo compr algo en esta tienda para un regalo del da de las madres y result estar usado nos dimos cuenta cuando abrimos la bolsa . El manager de la tienda cuyo nombre es billi dijo que la correa la cual slo la haba comprado unos das antes y nos atendi de manera muy despectiva y grosera no les recomiendo comprar aqu para nada
May 29th, 2023

Gucci store in Aventura very nice staff specially Yuliya who assisted me very friendly and professional again thanks for assisting me yesterday and today Gucci should be proud in having someone like you working for them!!!
May 26th, 2023