Q What is the phone number for Aloft Miami Airport?
A The phone number for Aloft Miami Airport is: 786-866-0600.
Q Where is Aloft Miami Airport located?
A Aloft Miami Airport is located at 7220 NW 36th St, Miami, Florida 33166
Q What is the internet address for Aloft Miami Airport?
A The website (URL) for Aloft Miami Airport is: https://www.marriott.com/en-us/hotels/miala-aloft-miami-airport/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0
Q How big is Aloft Miami Airport?
A Aloft Miami Airport employs approximately 20+ people.
Q How is Aloft Miami Airport rated?
A Aloft Miami Airport has a 4.3 Star Rating from 1562 reviewers.
I came to this hotel because I had a layover. I slept so comfortably. The front desk employees were very nice and the decor was trendy.
Business Response on GoogleApr 8th, 2024
Thank you for sharing your positive experience with us and your fellow travelers, Angel. It was a pleasure to host you and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel again in the future!
Dumar Osuna on Google
MY MEA on Google
Business Response on GoogleApr 9th, 2024
Thank you for taking the time to rate our hotel, MY MEA. It was a pleasure to host you and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!
Paul Bodell on Google
Last update. After several weeks of follow up they finally acknowledged the miscommunication and made things right. Had they been up front, a better review would have been in order but charging an exorbitant early check out fee and forcing a premier Bonvoy member to make countless calls and emails to address the issue was disappointing. Update from below. After a few calls and emails with Clare/Clarinda, she acknowledged that ,when we asked at the front desk if we could check out early, they should have let us know there would be a $250+/room penalty. Twice she apologized and said she would refund the penalty., Since then....NOTHING ( 3weeks since we stayed there). Do not trust Clare or anyone else at this hotel to tell the truth. Its unfortunate because it would have been somewhere we stayed again. We booked 3 rooms for 2 nights. After the first night, we asked if it was OK to check out early. The front desk clerk said no problem and we left. Then we got the bill. They charged us $267/night for each room claiming we cancelled. AFTER WE STAYED THERE! Also, the cancellation charge was more than the room rate. Never once did the front desk clerk mention this charge. If they had, we may have stayed the extra night. I travel over 50 nights a year and have NEVER had something like this happen. Of course, we will never stay here again.
Business Response on GoogleMar 6th, 2024
Dear Mr. Bodell,Thank you for bringing your recent experience to our attention. We sincerely apologize for the confusion and frustration you encountered regarding your billing and early check-out at our hotel.It is deeply concerning to hear that you were charged for the full rate of each room despite only staying for one night and requesting an early check-out for the remaining nights. We understand how frustrating this situation must have been for you, especially considering the lack of communication from our front desk regarding the cancellation charge. Please accept our sincerest apologies for any inconvenience or misunderstanding this may have caused.We strive to provide clear and transparent communication with our guests, and we regret that we failed to do so in this instance. Rest assured, we will review our procedures and provide additional training to our staff to ensure that all guests are fully informed of any potential charges or fees associated with changes to their reservation.As a valued guest with extensive travel experience, we understand your expectations for a seamless and hassle-free stay, and we regret that we fell short of meeting those expectations on this occasion. Your feedback is invaluable to us, and we will use it to improve our processes and prevent similar issues from occurring in the future.Please know that we take your concerns seriously, and we are committed to resolving this matter to your satisfaction. We will review your billing and address any discrepancies promptly. Additionally, we would like to extend our sincerest apologies and offer to refund any charges that were incurred in error.We understand that this experience may have impacted your perception of our hotel, and we sincerely hope to have the opportunity to regain your trust and welcome you back in the future for a more positive experience.If you have any further questions or concerns, please do not hesitate to contact us directly. Thank you for bringing this matter to our attention, and we appreciate the opportunity to address your concerns.Warm regards,
Y. M.D. on Google
Traveling solo
If you're looking for a place to stay because of a flight cancellation and you don't mind hearing every noise through the thin walls, then consider booking this hotel. The front desk will not be able to assist you, so crank up the TV and make the most of your night.
Business Response on GoogleApr 6th, 2024
Thank you for your honest feedback about your stay with us, Y. M.D. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with our leadership teams to ensure the necessary guidelines are in place to prevent this issue from occurring in the future. We hope that you will give us another try and let us prove this to you during your next visit to Miami.
