T-Mobile

Feb 21st, 2021

(Translated by Google) The young man who attended us was very friendly and took the time to explain and solve our problems ... (Original) El joven que nos atendió se portó muy amable y se tomó el tiempo para explicar y resolver nuestros problema...
Feb 1st, 2021

Jan 10th, 2021

It's Sprint. Don't do it.
Oct 2nd, 2020

Last year exactly I came with my mom to upgrade my phone (to a Samsung Galaxy Note 10+) since my Note 9 started having problems with GPS for some odd reason. The lady at the counter, who’s name I forgot, told me “the bill will be $3 more expensive” and I thought that was a good deal. My dad also went ahead and upgraded to the same phone and the lady said “it will be $25 dollars more” and again, we thought it was a good deal. 3 weeks pass before we get our balance and suddenly a $440 bill arrives to our account. We ask why and we were charged the activation fee We were never mentioned, and the “normal” bill would sit at $360 instead of the $278 we had before. Because of this my mom has now a $4000 debt with sprint and because of the pandemic she’s getting multiple threats from the collectors. Thank you a lot Sprint, especially to the lady who seemed very kind just to get my mom into debt over a phone bill as high as a car payment. P.S. I paid for an otterbox defender series for my phone and I was never called to pick it up.
Oct 10th, 2020