PenAir Credit Union – Corry

Nisha T _{on Google}

Mar 7th, 2024

Went here the first time to conduct a car sell transfer but had to come back to provide additional paperwork. Came back to schedule an appointment to finish the process with the representative at pen air that started the process for 1pm on Monday, 11 March 2024. Came back at 1pm to be told there was no appointment scheduled and no one was tracking us coming to complete the process. Kind of frustrating, by taking off of work to meet the timeline. We decided to go to Navy Fed who provided the things we needed.

Julie Emanuel _{on Google}

Nov 30th, 2023

I have been a member for many years. The staff is always very friendly and helpful. I would have given a 5-star rating except for the recent, horrendous rebrand. That, in itself, deserves a negative 5! I certainly hope they quickly do another one. Forcing the new cards on everyone only added insult to injury! I won't give a lower rating to the branch, only because they are great and have no control over the branding. I can only assume it was designed by a color blind person with absolutely no artistic sense or style!

Slave for Yeshua _{on Google}

Sep 14th, 2023

Disappointed with the forcing of the new debit cards on customers because of the new re-brand. I don't want to carry these new cards around and use them anywhere.
I will be looking to take my business elsewhere in the coming days because I'm embarrassed by this look and being associated with this at all. Worst re-brand I've ever seen and talking with others, nobody seems to like it.
I'm giving a 2 star because I hate giving 1 stars as people's livelihoods are on the line.
But I feel -5 stars about this rebrand look. It's been in effect for several months, I'm still not used to it and I want to run in the other direction from this entire situation.
Hopefully the powers that be will right the ship, course correct and do a re-brand on the re-brand because this is repulsive, or just go back to the old brand, that would be a HUGE improvement.
I'm sorry but someone needs to speak the truth here.