Microsoft Store

I've been here a few times, looking for very specific items which I researched online prior to visiting the store. I called ahead and made sure they had it in stock. Even so, the staff was unable to locate the item when I arrived. Granted, it was a brand new item (new red Xbox Controller) that released that day. Either way, the staff was friendly, the store was aesthetically pleasing, and well stocked.
May 22nd, 2020

Microsoft gear and experts under one roof. You can take your laptop there and they will show you how to upgrade it to Windows 10 and check to see if it is up to the task. Check out the Microsoft Surface series.
May 6th, 2020

My computer was working fine just moving a little slow when I brought it in. After I gave it to them I get a call saying the hard drive was messed up and that I would have to get a new one. They purposely killed my hard drive to make me spend money. Now I cant use it at all I am forced to buy a new hard drive.
Mar 27th, 2020

Great Experience & Service After The Sale! I purchased a defective Dell XPS 15 Laptop which Dell refused to support or troubleshoot further without paying a fee, however the Microsoft Store traded me out with ease. Wow. What a refreshing experience after spending a few hours on hold and working with Dell, reinstalling windows for the 3rd time without improvement and finally being hung up on by Dell after I refused to accept that I should have to pay to have them troubleshoot a brand new high end laptop which continually freezes right out of the box and after each of 3 windows installs. Thank You Microsoft Store for doing the job which Dell would not. I will always buy hardware from a physical store with a return policy as opposed to factory direct who can say "Not My Problem". This clearly shows why Microsoft is making such a fantastic turnaround. Also, the first sales rep I worked with was extremely knowledgeable on their products. Very impressed.
Mar 21st, 2020

I have a product that needs service or the potential of a trade in however it would require me driving a long distance to make it to a store. I figured if I called the store they could give me a ball park on what I could expect. I in fact received the exact opposite. The associate who answered my call refused to provide any information regarding what I could expect so I guess they can expect to not receive my business.
Mar 12th, 2020